What is better SugarCRM or InTouch CRM? Various companies demand different types of CRM Software. To understand well which one meets your requirements, think of assessing various solutions feature by feature along with their conditions and costs. Likewise, you will get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.
The results are: SugarCRM (8.9) vs. InTouch CRM (7.3) for general quality and functionality; SugarCRM (100%) vs. InTouch CRM (N/A%) for user satisfaction rating. Check out their strong and weak points and find out which software is a better option for your company. One simple but effective tip is to write the advantages and disadvantages of both solutions next to each other and see which app comes on top.
In the event you would like to quickly decide on the optimal CRM Software according to our experts we advise you take a look at the following products: HubSpot Smart CRM, Freshsales, Salesforce CRM.
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
Sales automation and forecasting
Support automation
Marketing lead management
Reporting and dashboard
Call center automation
SugarCRM mobile
15 GB Storage
Cloud or on-premise deployment
Unlimited studio customizations
Support for MySQL and SQL Server-On site
Unlimited online support
Sugar Enterprise ($65 per user/month)
All features from the professional plan
Revenue line item level opportunity tracking forecasting
Product level quotes
Advanced workflow
Role-based views
SQL –Based reporting access
Support for Oracle and DB2-On site
60 GB Storage
Sugar Ultimate ($150 per user/month)
24×7 support
Assigned technical account manager
250 GB Storage
Up to 5 sandbox instances that are available on demand
SugarCRM integrates with the following business systems and applications:
Campaign Monitor
Constant Contact
HubSpot
MailChimp
Zapier
Zendesk
HappyFox
Olark Live Chat
LiveOps
CloudAgent
WhosOn
SyncApps
CloudHub
HootSuite
Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
All the data, facts and reviews that we provided in this comparison were collated from official vendor sites, advertising resources available online, actual experience from real users as well as our personal hands-on use of every software by an expert. We do our best to comprehensively analyze every solution, as a result we not only examine it ourselves, but we also compare our observations with opinions of other users from the B2B community.
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