CustomerSuccessBox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Automated Mail After Purchase or Fulfillment
- Review Email Scheduling
- Smart Reminders
- Review directly in Email
- Review anonymously
- Bulk-Action (sending, archive, delete)
- Basic Email Customization
- Retention
- Marketing and Upselling
Pricing Info
Pricing Info
Stamped IO offers four SMB and enterprise pricing plans for users to choose from, including a free plan for small businesses with up to 50 requests. Give the details a look, and select the best option of your business:
Free
- 50 Requests per month
- Automated Mail After Purchase or Fulfillment
- Review Email Scheduling
- Smart Reminders
- Review directly in Email
- Review anonymously
- Bulk-Action (sending, archive, delete)
- Basic Email Customization
- Reviews commenting
- Social Sharing
Mobile Compatibility
Basic – $14.99/month
- All Free features
- 200 Requests per month
- Advanced Email Customization
- Advanced Email Settings
- Redirect Custom URL
- 1 Custom Form
- Rich Snippets support
- Tracking of Email (open, delivered, reviewed)
- Coupons for Reviewing (static)
- Coupons for Social Sharing (static)
- Basic Support
- Basic On-Boarding
Premium – $29.99/month
- All Basic features
- 5,000 Requests per month
- Collect reviews with Photos
- 5 Custom Forms
- Tracking of Link-Clicks
- Manual Products Recommendations (Upsell)
- Auto-Smart Products Recommendations (Upsell)
- Manual & Automatic Social Push
- Reviews tab in Facebook
- Reviews Carousel
- Profanity Filter
- Coupons for Reviewing (dynamic)
- Coupons for Social Sharing (dynamic)
- Premium Support
- Migration Support
Enterprise – $99.99/month
- All Premium features
- 10,000 Requests per month
- Unlimited Custom Forms
- Google Merchant Product Reviews (PLA ads)
- Ads Centre (Facebook & Instagram)
- Questions and Answers
- Net Promoter Score Requests
- Dashboard
- Custom Forms
- Dedicated Technical Support
- Dedicated Senior Technical Manager
- Premium On-Boarding
- 24/7 Support
Integrations
Integrations
Stamped.io integrates with the following business systems and applications:
- Shopify
- Bigcommerce
- Magento
- ecwid
- WooCommere
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fresh Patch, AsmaraKu, Kwik Charger, Sword and Plough
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Stamped.io is a user-content generation app to gather and leverage on product reviews, questions, answers, and feedback from your users & customers.
Company Email
Company's Address
706 Tampines Street 71
Singapore
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Proactive Customer Retention
- Account Health Monitoring
- Churn Risk Analysis
- Multiple Perspectives
- Automated CSM Workflows
- Playbooks
- AI Digital Assistant
- Product Adoption
- Produce Usage Behavior
- Anomaly Detection
- Customer Relationship
- Upsell Opportunity Tracking
- Customer Onboarding
- CSM Portfolio Management
- Customer Segmentation
- Task Management
- Alerts
- SaaS Integrations
Pricing Info
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
- Designed for SaaS businesses having a small CSM team
- 1 SaaS product
- Customer communications
- Account health tracking
- Customer onboarding & CSM workflows
- CSM’s portfolio management
- Tasks & alerts
- Customer success journeys
- Predictive account analytics
- Revenue forecasts
- Standard SaaS system integrations
- Support via email
Business – by quote
- Suitable for SaaS businesses with a large CSM team and mature CSM practices
- All features in Grow Plan, Plus:
- Standard SaaS system integrations + customizable rules
- Support via live chat
Enterprise – by quote
- A CSM solution for SaaS businesses with a wide range of teams and products
- All features in Business Plan, Plus:
- Standard SaaS system integrations + customizable rules & two-way sync
- Multiple SaaS products
- Support via phone
Integrations
CustomerSuccessBox integrates with:
- Pipedrive
- Chargebee
- Infusionsoft
- Salesforce
- Salesforce Desk
- Zuora
- Chargify
- Microsft Dynamics CRM
- Zoho
- Stripe
- Braintree
- Capsule
- Jira
- WOOTRIC
- Close.io
- Nicereply
- AmoCRM
- Freshsales
- Freshdesk
- Promoter
- Ask Nicely
- Intercom
- GoCardless
- Uservoice
- 3Scale
- SalesforceIQ
- Zendesk
- GoToMeeting
- ChatMogul
- Capsule
- Kayako
- Segment
- Help Scout
- Recurly
- Intacct
- Insightly
- Zendesk
- Mixpanel
- Delighted
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pipedrive, Hiver, Raken
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Company Email
Contact No.
Company's Address
Promoto, Inc.
44 Tehama St, San Francisco, California 94105
USA
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Both Stamped IO and CustomerSuccessBox were evaluated by a group of reliable SaaS experts who carried out a thorough analysis of all key aspects of each software. Their ultimate rating was prepared using our unique SmartScore system which gives an individual partial score to every factor like: main functionalities, client support, mobile support, security, customer satisfaction and market presence. We are aware that useful features are not the only factor important to a business so we do our best to pay attention to all sides of a product prior to coming up with its final score.
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