What is better SquidsDBaaS or Gladly? A great way to choose the right Customer Support Software product for your company is to compare the solutions against each other. Here you can compare SquidsDBaaS and Gladly and see their capabilities compared in detail to help you pick which one is the better product.
Furthermore, you can examine their overall ratings, including: overall score (SquidsDBaaS: 8.4 vs. Gladly: 7.4) and user satisfaction (SquidsDBaaS: 100% vs. Gladly: N/A%). Analyze their varying features and similarities and discover which one outperforms the other. Moreover, imagine what your business will be in years to come; will your company outgrow the app in the next 3-5 years?
We realize that not all businesses have enough time to test dozens of various products, so we created a list of recommendations that you may find useful. Our top selections for the IT Service Software category are: LiveAgent, Freshservice, Zendesk.
Squids.io offers enterprise pricing plans through virtual CPU-usage-based license subscription. The total monthly price includes resource charges from Squids.io and the selected cloud provider. You can also use the DBaaS solution for free by choosing the community plan. Here are the details:
Community
Database deployment
Resource upgrading
Full Database lifecycle management
Insights
High-availability architecture
Security
Support via direct web & chat group
Standard – $0.011/vCPU hour
All features in Community Plan, Plus:
Automation
Multi-cloud migration/cloning
Performance monitoring & notifications
Database cloning, backup, fault recovery, & other maintenance services
Squids.io is a Database-as-a-Service solution for businesses and developers to build and run high-availability and cost-effective databases across cloud environments.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
If you continue having second thoughts about which software will perform best in your case it might be a sound idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular a given software is and how wide is its online presence. For example, in case of Facebook SquidsDBaaS has 45 likes on their official profile while Gladly profile is liked by 81 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
