What is better Sprinklr Service or Paldesk? If you wish to get a convenient way to learn which Customer Support Software product is better, our exclusive algorythm gives Sprinklr Service a score of 8.9 and Paldesk a score of 8.5 for overall quality and performance. In addition, Sprinklr Service is rated at 97%, while Paldesk is rated 91% for their user satisfaction level.
You can also compare their product details, such as features, tools, options, plans, prices, and many more. Check if the software can customize a few of its funnels to guarantee it fits your own business procedures.
Our experts made sure to prepare reviews of all popular Customer Service Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time. The platform combines the features of live chat and help desk tools, allowing agents to connect to customers on different channels using just one hub. And since the software is web-based, agents can resolve tickets and provide support even from mobile devices.
No Customer Support Software will manate to solve all the needs of a specific team. Though main functionalities of Sprinklr Service and Paldesk are important you should also thoroughly study the integrations offered by every software. Quote frequently your team will already be making use of some other B2B software in your company and it’s definitely more beneficial to choose products that integrate well with one another. That way you can ensure a reliable transfer of data between your teams and software used, which can really reduce time wasted on migrating between one service and the other.
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