What is better Sprinklr Service or IMsupporting? Selecting the most appropriate Customer Support Software for your business is hard with a lot of functions, options, and offers to choose from. On the other hand, using our review directory will allow you to cut down the selection steps by displaying all key apps in one place.
As an illustration, you can compare Sprinklr Service and IMsupporting for their features and overall scores, in this case, 8.9 and 8.7, respectively. Similarly, you can compare which one has higher general user satisfaction rating: 97% (Sprinklr Service) and 100% (IMsupporting) to learn which one is better for your organization. Don’t simply buy the service with the cheapest price, but the one that has the best value.
We know that not all people have enough time to scrutinize a large number of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Service Software category are: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
IMsupporting offers four SMB and enterprise pricing packages for business owners and online sellers to choose from. Take a look at the details and select the pricing package that suits the needs of your business.
Both Sprinklr Service and IMsupporting were evaluated by a panel of reliable B2B experts who carried out a full examination of all core aspects of each software. Their final score was calculated by means of unique SmartScore algorithm that gives a separate partial score to each component including: main functionalities, client support, mobile device support, security, client satisfaction as well as media presence. We know useful features are not the only thing important to a business so we make an effort to pay attention to all facets of a solution before calculating its final rating.
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