What is better Sprinklr Service or CozTel? There are many Customer Support Software products out there right now. The simplest way to find out which service fits your needs best is to evaluate them side by side. As an example, here you can review Sprinklr Service and CozTel for their overall score (8.9 vs. 8.0, respectively) or their user satisfaction rating (97% vs. 100%, respectively).
You can also review their features and pricing terms as well as other useful facts below. When matching products be sure to analyze their similar capabilities and mark their distinctive elements to obtain a clearer picture of both deals. Likewise, keep in mind to assess non-core factors like security, backup, usability, and customer support.
Those of you who don't have much time or would like to get a Customer Service Software recommendation from our experts may want to take a look at these top choices for this year: Freshdesk Omni, Freshdesk, Salesforce Service Cloud.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Contact Coztel for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
If you continue having doubts about which product will perform best for your business it may be a sensible idea to check out each service’s social metrics. Such metrics are frequently a way to see how popular a given app is and how extensive is its online presence. For instance, in case of Facebook Sprinklr Service has 34769 likes on their official profile while CozTel profile is liked by 1 people.
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