What is better Splashtop Remote Support or ManageEngine Remote Access? There are numerous Customer Support Software products in the market these days. The simplest way to find out which service fits your needs best is to evaluate them side by side. For instance, here you can compare Splashtop Remote Support and ManageEngine Remote Access for their overall score (8.9 vs. 8.9, respectively) or their user satisfaction rating (90% vs. 97%, respectively).
You can even compare their features and pricing conditions and other valuable information below. When matching products be sure to check their related capabilities and mark their disparities to obtain a clearer picture of both deals. What is more remember to check other factors including security, backup, usability, and customer support.
Those of you who are pressed for time or could use a Remote Support Software suggestion from our team may want to investigate these top choices for this year: ScreenConnect, Atera, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
If you are still having doubts about which service will be best in your case it might be a sound idea to examine each service’s social metrics. These metrics are usually a sign of how popular a given service is and how large is its online presence.For example, if you check Splashtop Remote Support LinkedIn profile you’ll learn that they are followed by 866 people. In case of ManageEngine Remote Access the volume of followers on their LinkedIn page is 20247.
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