What is better Splashtop Remote Support or ManageEngine Remote Access? Buying the perfect Customer Support Software for your organization is crucial to increasing your company’s efficiency. In our platform, you can easily compare different solutions to see which one is the most suitable software for your needs. Here you can match Splashtop Remote Support vs. ManageEngine Remote Access and check out their overall scores (8.9 vs. 8.9, respectively) and user satisfaction rating (90% vs. 97%, respectively).
You can even look at the specifics of pricing, terms and conditions, plans, features, tools, and more, and determine which software offers more benefits for your business. As a rule of thumb, go for the business software that allows you to add/remove features and price terms to complement your sales growth or lack of it.
We are aware that not all businesses have enough time to test dozens of different services, so we created a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Zendesk, Atera, ScreenConnect.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
It may not always be enough to simply compare Splashtop Remote Support and ManageEngine Remote Access against one another. While specific functionalities, cost and user reviews are all crucial and should be considered when making a final decision, you should also take a look at the recognition and awards merited by every service. Very often a less known product may turn out to be an excellent choice that was a winner of many SaaS awards such as our Supreme Software Award which reveals that regardless of lesser market popularity it’s a worthy contender to the products that rule the market.
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