What is better Splashtop Remote Support or Inbenta? To make sure you get the most efficient and productive Customer Support Software for your business, you need to compare products available on the market. For instance, here you may match Splashtop Remote Support’s overall score of 8.9 against Inbenta’s score of 8.4. You can also review their general user satisfaction: Splashtop Remote Support (90%) vs. Inbenta (100%).
Furthermore, you can review their pros and cons feature by feature, including their terms and conditions and costs. By comparing products you are sure that you pick the right software for your situation. Of course you have to know your particular requirements to realize which software meets those needs.
Those of you who want to save some time or would like to get a Remote Support Software suggestion from our experts might want to investigate these top choices for the current year: Zendesk, Atera, ScreenConnect.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Inbenta integrates with the following business systems and applications:
Zendesk
Salesforce Desk.com
Salesforce Service Cloud
Endeca
Skype
Facebook Messenger
Mobile
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Multiplus SA, Xapo, GoAnimate
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inbenta is a global pioneer in a new class of enterprise semantic search technology that's aimed to dramatically improve the experience of online customers.
All the data, details and experiences that we offered in this analysis were gathered from official vendor sites, marketing resources available online, actual experience from real clients as well as our own everyday use of each app by an expert. We do our best to comprehensively analyze every app, so we not only analyze it internally, but we also compare our findings with opinions of other people from the SaaS community.
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