What is better Splashtop Remote Support or CloudAgent? Examining products to find the best Customer Support Software does not always have to be hard. On our review platform, it is possible to match Splashtop Remote Support and CloudAgent and immediately evaluate their differences. We allow you to take a look at their features, supported devices, customer support, pricing rates, terms, and much more.
You can also examine their overall score (8.9 for Splashtop Remote Support vs. 7.2 for CloudAgent) and overall customer satisfaction level (90% for Splashtop Remote Support vs. 100% for CloudAgent). Take your time and review your best options and find out which one is ideal for your company. You should also check the software company’s credibility; can they be relied upon and will they still be on the market in a few years time?
Users who are pressed for time or could use a Remote Support Software advice from our experts might want to investigate these top choices for this year: Atera, ScreenConnect, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Both Splashtop Remote Support and CloudAgent were tested by a team of reliable B2B experts who carried out a detailed examination of all crucial aspects of each product. Their total score was prepared with unique SmartScore algorithm which provides an individual partial score to every factor such as: main functionalities, customer support, mobile device support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we know useful features are not the only thing essential to a business so we do our best to pay attention to all facets of a product prior to calculating its final score.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
