What is better Spiraldesk or HelpCrunch? Today’s companies require the top CRM Software product to stay competitive. On this page we help you with buying the right service, by allowing you to examine Spiraldesk and HelpCrunch down to the very details of their individual features.
You may as well check our total scoring values, which rate the software overall quality and performance. Spiraldesk got a 8.0 score, while HelpCrunch has a score of 8.7. Likewise, you can compare their general user satisfaction rating: N/A% (Spiraldesk) against 100% (HelpCrunch). Don’t forget to select the application that best addresses your most urgent issues, not the application with the most robust features.
We know that not all people have the time to try out a large number of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Service Software category are: Freshdesk Omni, Freshdesk, Salesforce Service Cloud.
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
1 Agent
1 Brand
1 Department
Email Channel
Ticket Filters
Knowledge Base
Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
All Lite Features
3 Brands
10 Departments
Social Media Integrations
Workflow Automation
Multiple Products or Brands
Ticket Tracking & Time Monitoring
Email Whitelists & Blacklists
IP Whitelists & Blacklists
Automatic Ticket Tagging
Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
All Curl Features
10 Brands
25 Departments
White-labeled Portals
Unlimited Ticket Filters
SSL Portals
Agent Collision
Web Forms
Custom Attachment Store
Ticket List Export
REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
FB Messenger
Facebook
Twitter
Google+
WhatsApp
Viber
Telegram
Skype
Slack
WordPress
Magento
Google Tag Manager
Google Analytics
Shopify
Tumblr
Squarespace
PrestaShop
Jimdo
3dcart
SpaceCraft
OpenCart
Big Cartel
Fluid App
Drupal
Joomla
Zapier
Salesforce
Zendesk
Zoho
Mixpanel
Segment
Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
Every time you research different CRM Software services you shouldn’t simply study their features list and offered pricing plans. Pay attention to the fact that the solution must be matching your standards and business so the more flexible their offer the better. Find our what platforms are supported by Spiraldesk and HelpCrunch and be certain you will obtain mobile support for whatever devices you use in your company. You should also find out which languages and countries are supported, as this might be a key element for many businesses.
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