What is better SoGoCX or zenloop? Getting the suitable Customer Experience Management Software product is as easy as assessing the good and low features and terms offered by SoGoCX and zenloop. Here you can also match their total scores: 9.2 for SoGoCX vs. 8.0 for zenloop. Or you can look at their general user satisfaction rating, 97% for SoGoCX vs. 96% for zenloop.
We suggest that you take some time to analyze their differences and figure out which one is the better alternative for your company. Moreover. bear in mind to take into account your company’s or industry’s special situation, for example, a multilingual solution for a global team or a mobile app to help you work away from your office.
We did our best to review all popular Customer Experience Management Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Smartlook, Alchemer.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
You shouldn’t expect exclusively a broad array of functionalities and flexible pricing packages from a well-known Customer Experience Management Software. Almost as crucial as core features is a quality customer support. You want to make sure that in a situation where you have any questions about SoGoCX or zenloop, or you run into a problem, or maybe you’ll want to request a certain change or functionality beneficial to your business you can rely on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to profit from individual training or at the very least a knowledge base you can use.
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