What is better SoGoCX or Quantum Metric? There are lots of Customer Experience Management Software products available for businesses today. The simplest way to find out which app fits your needs best is to check them side by side. For example, here you can compare SoGoCX and Quantum Metric for their overall score (9.2 vs. 8.0, respectively) or their user satisfaction rating (97% vs. 99%, respectively).
Additionally, you can examine their functions and pricing stipulations as well as other useful information below. When matching products make sure you examine their corresponding advantages and mark their disparities to have a clearer picture of both deals. Likewise, remember to assess secondary issues including security, backup, usability, and customer service.
Our experts made sure to prepare reviews of all popular Customer Experience Management Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Smartlook, Alchemer, Zendesk.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
Up to 1M Sessions per Month
Up to 10 Users
Deep Analytics
30 Day Historical Replay Storage
Full Machine Intelligence
SaaS Deployment
Enterprise Plus – By quote
Custom Sessions
Unlimited Users
Deep Analytics
As Needed Historical Replay Storage
Full Machine Intelligence
SaaS or On-Premise Deployment
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Quantum Metric is a unique customer management software powered by Big Data and machine intelligence.
When you choose a solution that you are sure will work best for your business you shouldn’t only limit yourself to what reviewers have to say about it. Very often individual experience with the service may be different, depending on your own preferences and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each product to give you an immediate overview of how real users of SoGoCX and Quantum Metric evaluate their contact with the product. Our system is based on detailed analysis of product mentions on other sites, social networks as well as blogs, so you will obtain a complete and reliable overview of what other clients think about every service. In this case SoGoCX has a total satisfaction rating at 97% while for Quantum Metric 99% of users claim they had an enjoyable experience with it.
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