What is better SoGoCX or CXsphere? Getting the best Customer Experience Management Software product is all about comparing numerous solutions and figuring out the top application for your specific needs. Our proprietary process provides you with a quick look at the general rating of SoGoCX and CXsphere. For all round quality and performance, SoGoCX scored 9.2, while CXsphere scored 8.0. On the other hand, for user satisfaction, SoGoCX earned 97%, while CXsphere earned 100%.
Below it's also possible to look at their functions, terms, plans, etc. to find out which application will be more suitable for your needs. An important feature to check is whether the app lets you to toggle on/off limitations on different types of users to protect any critical corporate data.
As of now, the leading services in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
It may not always be enough to simply compare SoGoCX and CXsphere against each other. Although specific features, pricing plans and customer comments are all crucial and should be included when making a final decision, you should also check out the recognition and awards merited by each solution. Frequently a less popular service may turn out to be an amazing choice that was a winner of many industry awards such as our Great User Experience Award which shows that despite smaller market popularity it’s a significant contender to the products that dominate the market.
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