Deskero
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Business rules
- Complete personalization
- CRM analytics
- CRM portals
- Customer service management
- Developer API
- Email marketing
- Employee helpdesk
- Graphical process designer
- Knowledge management
- Marketing automation
- Mobile CRM
- Project management
- Quote and proposal management
- Role-based security
- Sales automation
- Sales forecasting
- Wysiwyg form designer
Pricing Info
Pricing Info
Soffront CRM offers a 14-day free trial and three plans:
Starter: $20 per user/month
- 2,000 sales emails
- Unlimited technical support
- Email support
Professional: $40 per user/month
- 5,000 sales emails
- Unlimited technical support
- Email and phone support
Full-Service: $60 per user/month
- 10,000 sales emails
- Unlimited technical support
- Email and phone support
Integrations
Integrations
Soffront online CRM integrates with Microsoft Outlook and Google Apps to synchronize calendars and activities.
Soffront also integrates with 400+ accounting, eCommerce, event management and other business apps using Zapier.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Celeritas, StoneEagle Group, CASO, ImageTek
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Soffront CRM offers a complete solution for departments such as marketing, sales, customer service, engineering and IT at an affordable price.
Company Email
marketing@soffront.com
Contact No.
Company's Address
45437 Warm Springs Blvd, Fremont, CA 94539, USA
Soffront CRM Comparisons
Popular Soffront CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
If you are still having doubts about which solution will be best in your case it might be a good idea to examine each service’s social metrics. Such metrics are usually a way to see how popular a given product is and how big is its online presence. For example, in case of Facebook Soffront CRM has 1670 likes on their official profile while Deskero profile is liked by 7721 users.
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