What is better Snap Surveys or Nicereply? Buying the perfect Survey Tools product is all about assessing numerous solutions and determining the top software for your specific needs. Our unique algorythm provides you with a quick look at the general rating of Snap Surveys and Nicereply. For all round quality and performance, Snap Surveys scored 8.1, while Nicereply scored 8.5. On the other hand, for user satisfaction, Snap Surveys earned 99%, while Nicereply earned 88%.
Below it's also possible to verify their characteristics, terms, plans, etc. to determine what program will be more appropriate for your company. An important element to assess is if the software allows you to enable/disable permissions on various types of users to secure any confidential business data.
Our team put a lot of effort to prepare reviews of all popular Survey Tools solutions available out there, but among all the ones we reviewed these three caught our special attention: Qualtrics Research Core, Sogolytics, Alchemer.
Sky, Yale, IBM, USA Today, University of Connecticut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Snap Survey Software is a suite of integrated software programs for questionnaire design, publication, data collection, and analysis used across all modes of survey research.
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Every time you pick a solution that you are sure will be an actual asset for your company you shouldn’t simply pay attention to what experts have to say about it. Quite frequently individual experience with the solution may change, depending on your own preferences and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every solution to give you a reliable overview of how real users of Snap Surveys and Nicereply rate their experience with the software. Our system is built around detailed analysis of product appearances on other sites, social media as well as blogs, so you will get a comprehensive and credible picture of what other clients think about every software. In this case Snap Surveys has a total satisfaction rating at 99% while for Nicereply 88% of people say they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
