What is better Smith.ai or Salesforce Service Cloud? Examining products for the top CRM Software doesn't have to be difficult. On our review platform, it is possible to match Smith.ai and Salesforce Service Cloud and immediately evaluate their varying features. We allow you to take a look at their capabilities, supported devices, support service, costs, terms, plus more.
You can also assess their overall score (8.8 for Smith.ai vs. 9.6 for Salesforce Service Cloud) and overall customer satisfaction level (96% for Smith.ai vs. 97% for Salesforce Service Cloud). Take your time and assess your best alternatives and find out which one is right for your company. You should also assess the vendor’s background; can they be relied upon and will they still be operating a few years from now?
Right now, the best services in our Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
A modern live chat solution that captures website leads, books clients, and completes client intakes in the fastest way possible. With this, you can provide around-the-clock assistance to website visitors and customers. You can also filter out spam using this solution so that agents can be more productive.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
All the data, information and statistics that we offered in this table were gathered from official company sites, advertising resources available online, real-life experience from real clients as well as our own everyday use of every product by a professional reviewer. We put a lot of effort to comprehensively examine each software, therefore we not only study it internally, but we also match our observations with opinions of other members from the B2B community.
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