Smaply
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Flexible and intuitive editor
- Opportunities, pain points, and solutions
- Portfolio graph
- Metrics and KPIs
- Granular user roles
- Comments on cards
- Journey map hierarchies
- ISO 27001:2022
- SOC2
- GDPR
- SSO
- Hosting on dedicated instance
- Coaching & training
- Real-time collaboration
- Export functionalities
- Journey Performance Indicator
Pricing Info
Pricing Info
Smaply offers various personal and enterprise pricing plans to cater to individual and business requirements.
Free – €0
- 1 personal workspace
- 0 shared workspaces
- 10 maps
- 10 personas
- 3 metrics
- Card types: stage, text, grid, icon, emotion, image
- Collaborate on a single journey map
- Export journey maps and personas as PDF
- Filter journey maps
- Smaply templates
- Self-service support on helpdesk
Repository – €390/editor/year
- Everything in Free +
- 1 personal workspace/user
- 3 shared workspaces
- Viewer seats: € 99 per viewer
- Unlimited maps
- Unlimited personas
- Unlimited metrics
- Card types: journey map link, opportunity, pain point
- User roles: admin, editor, viewer
- Journey editor features: comments, Journey Performance Indicator
- Portfolio management
- Custom templates
- Access to Trust Center, standard T&C, standard SLA
- Premium support via phone and email (24 hours response time)
Framework – €690/editor/year
- Everything in Repository +
- 5 shared workspaces
- Viewer seats: € 49 per viewer
- Card types: solutions
- Hierarchy template
- Journey editor features: saved views
- Max. 5 coaching hours for onboarding
- Personal key account manager (also available for support)
- 1 ticket to Marc Stickdorn’s Journey Management course (from 5 users on)
- Single-Sign On
- Full procurement service from 10 users, negotiable
Governance – €990/editor/year
- Everything in Framework +
- Unlimited shared workspaces
- Viewer seats: free
- Customizable taxonomy
- Direct integration: Aris
- Unlimited storage
- 10 coaching hours for onboarding (benefit from our 15 years in service design)
- 5 coaching hours (recurring yearly)
- 2 tickets to Marc Stickdorn’s Journey Management course
- Full procurement service (contracting, SLA, MSA, NDA, IT-security review, …)
- Optional hosting on dedicated instances (EU/US)
- Optional dedicated single-tenant hosting (costs depending on set-up)
Integrations
Integrations
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
Smaply Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Social Media Management
- Multiple Social Profiles Feeds
- Post Scheduling and Publishing
- Localized time-zone posting
- Content drafts
- Notifications workspace
- Social Customer Engagement
- Social Inbox
- Unified customer profiles
- Response templates
- Conversation history
- Case management
- Priority rules
- Tagging
- Social listening
- Source monitoring
- Keyword grouoing
- Hashtag tracking
- Competitive benchmarking
- Unified social trends
- Collaboration
- Context passing
- Expert recommendation
- Social Analytics
- Account, customer, conversation, team, influencer and competition insights
- Governance
- Approval workflows
- SLA administration
- Roles and permissions
- Audit trails
- Configurable notifications and alerts
Pricing Info
ThoughtBuzz offers four SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your company:
Sample pack: Free
- Five keywords
- One track
- Two social profiles
- One user login
- 45 days data history (excluding Facebook and Twitter)
- 5,000 results/month
- Two social public pages
- Reporting
Starter pack: 8 Singapore Dollars/month (US$5.78/mo)
- 10 keywords
- 1 track
- 5 social profiles
- Private messages
- 2 user logins
- 90 days data history (excluding Facebook and Twitter)
- 10,000 results/month
- 8 social public pages
- Reporting
Pro pack: 199 Singapore Dollars/month (US$143.86/mo)
- 20 keywords
- 2 tracks
- 10 social profiles
- Private messages
- 3 user logins
- 120 days data history (excluding Facebook and Twitter)
- 30,000 results/month
- 15 social public pages
- Reporting
Enterprise pack: By quote
- 25-unlimited keywords
- 5-unlimited track
- 25-unlimited social profiles
- Private messages
- 5-unlimited user logins
- 180 days data history (excluding Facebook and Twitter)
- Unlimited results/month
- 25-unlimited social public pages
- Reporting
- API
Integrations
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
P&G, WPP, Edelman
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.
Company Email
Contact No.
Company's Address
988 Toa Payoh North #05-06
Singapore 319002
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All the data, details and opinions that we provided in this analysis were taken from official vendor websites, advertising materials available online, real-life experience from real users as well as our personal hands-on use of every solution by a professional reviewer. We put a lot of effort to extensively analyze every app, so we not only test it internally, but we also compare our results with opinions of other people from the SaaS community.
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