Product Fruits
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Flexible and intuitive editor
- Opportunities, pain points, and solutions
- Portfolio graph
- Metrics and KPIs
- Granular user roles
- Comments on cards
- Journey map hierarchies
- ISO 27001:2022
- SOC2
- GDPR
- SSO
- Hosting on dedicated instance
- Coaching & training
- Real-time collaboration
- Export functionalities
- Journey Performance Indicator
Pricing Info
Pricing Info
Smaply offers various personal and enterprise pricing plans to cater to individual and business requirements.
Free – €0
- 1 personal workspace
- 0 shared workspaces
- 10 maps
- 10 personas
- 3 metrics
- Card types: stage, text, grid, icon, emotion, image
- Collaborate on a single journey map
- Export journey maps and personas as PDF
- Filter journey maps
- Smaply templates
- Self-service support on helpdesk
Repository – €390/editor/year
- Everything in Free +
- 1 personal workspace/user
- 3 shared workspaces
- Viewer seats: € 99 per viewer
- Unlimited maps
- Unlimited personas
- Unlimited metrics
- Card types: journey map link, opportunity, pain point
- User roles: admin, editor, viewer
- Journey editor features: comments, Journey Performance Indicator
- Portfolio management
- Custom templates
- Access to Trust Center, standard T&C, standard SLA
- Premium support via phone and email (24 hours response time)
Framework – €690/editor/year
- Everything in Repository +
- 5 shared workspaces
- Viewer seats: € 49 per viewer
- Card types: solutions
- Hierarchy template
- Journey editor features: saved views
- Max. 5 coaching hours for onboarding
- Personal key account manager (also available for support)
- 1 ticket to Marc Stickdorn’s Journey Management course (from 5 users on)
- Single-Sign On
- Full procurement service from 10 users, negotiable
Governance – €990/editor/year
- Everything in Framework +
- Unlimited shared workspaces
- Viewer seats: free
- Customizable taxonomy
- Direct integration: Aris
- Unlimited storage
- 10 coaching hours for onboarding (benefit from our 15 years in service design)
- 5 coaching hours (recurring yearly)
- 2 tickets to Marc Stickdorn’s Journey Management course
- Full procurement service (contracting, SLA, MSA, NDA, IT-security review, …)
- Optional hosting on dedicated instances (EU/US)
- Optional dedicated single-tenant hosting (costs depending on set-up)
Integrations
Integrations
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Product Tours
- User Onboarding
- Tips & Pointers
- Help Button
- Events
- Announcements
- Resource Center
- Segmentation
- Integrations
- Permissions Control
- Success Manager
- Security Review
Pricing Info
Product Fruits provides users with a choice of three enterprise pricing packages. Explore the details and choose the optimal plan for your business.
Core – $89/month
- 1,500 to 50,000 Users
- Guided Product Tours
- User Onboarding
- Tips & Pointers
- Help Button
- Announcements
- Resource Center
- Segmentation
- Standard Integrations
Boost – $149/month
- Everything in Core Plan +
- Tailored Events
- AI Writer
- NPS & Surveys
- Tours JS triggers
- Permissions Control
- Advanced Integrations
- Success Manager
Enterprise – By quote
- Tailored Plan +
- Security Review
- Tailored Features
- Personalized T&C
- Bespoke Integrations
- SAML SSO
- SLA
Integrations
Product Fruits connects with the following third-party applications:
- Google Analytics
- Sessionstack
- Heap
- ActiveCampaign
- Customer.io
- Crisp
- Intercom
- Slack
- Smartlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sanofi, Keboola, Rakuten
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Product Fruits transforms user interaction with its unique blend of intuitive onboarding, AI-driven content creation, and proactive support, elevating organizations by ensuring smooth and successful user experiences.
Company Email
info@productfruits.com
Company's Address
Product Fruits
Andel Park, Scott & Weber offices, 5th floor, Karla Englise 3201/6, Prague 5, 150 00
Czech Republic
Product Fruits Comparisons
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If you continue having second thoughts about which service will perform best for your business it might be a sound idea to take a look at each service’s social metrics. Such metrics are quite often a way to see how popular every app is and how big is its online presence. For example, in case of Facebook Smaply has 0 likes on their official page while Product Fruits profile is liked by 35 people.
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