Glynk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Flexible and intuitive editor
- Opportunities, pain points, and solutions
- Portfolio graph
- Metrics and KPIs
- Granular user roles
- Comments on cards
- Journey map hierarchies
- ISO 27001:2022
- SOC2
- GDPR
- SSO
- Hosting on dedicated instance
- Coaching & training
- Real-time collaboration
- Export functionalities
- Journey Performance Indicator
Pricing Info
Pricing Info
Smaply offers various personal and enterprise pricing plans to cater to individual and business requirements.
Free – €0
- 1 personal workspace
- 0 shared workspaces
- 10 maps
- 10 personas
- 3 metrics
- Card types: stage, text, grid, icon, emotion, image
- Collaborate on a single journey map
- Export journey maps and personas as PDF
- Filter journey maps
- Smaply templates
- Self-service support on helpdesk
Repository – €390/editor/year
- Everything in Free +
- 1 personal workspace/user
- 3 shared workspaces
- Viewer seats: € 99 per viewer
- Unlimited maps
- Unlimited personas
- Unlimited metrics
- Card types: journey map link, opportunity, pain point
- User roles: admin, editor, viewer
- Journey editor features: comments, Journey Performance Indicator
- Portfolio management
- Custom templates
- Access to Trust Center, standard T&C, standard SLA
- Premium support via phone and email (24 hours response time)
Framework – €690/editor/year
- Everything in Repository +
- 5 shared workspaces
- Viewer seats: € 49 per viewer
- Card types: solutions
- Hierarchy template
- Journey editor features: saved views
- Max. 5 coaching hours for onboarding
- Personal key account manager (also available for support)
- 1 ticket to Marc Stickdorn’s Journey Management course (from 5 users on)
- Single-Sign On
- Full procurement service from 10 users, negotiable
Governance – €990/editor/year
- Everything in Framework +
- Unlimited shared workspaces
- Viewer seats: free
- Customizable taxonomy
- Direct integration: Aris
- Unlimited storage
- 10 coaching hours for onboarding (benefit from our 15 years in service design)
- 5 coaching hours (recurring yearly)
- 2 tickets to Marc Stickdorn’s Journey Management course
- Full procurement service (contracting, SLA, MSA, NDA, IT-security review, …)
- Optional hosting on dedicated instances (EU/US)
- Optional dedicated single-tenant hosting (costs depending on set-up)
Integrations
Integrations
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
Smaply Comparisons
Popular Smaply Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- White Label Community
- Online Courses
- Knowledge base
- Gamification Tools
- Forums
- Events
- Group Chats
- Analytics
Pricing Info
Glynk offers various enterprise pricing plans customized for different community sizes.
Startup – $499/month
- Up to 5,000 Monthly active users
- Community Support
- 5 Admins
- 9% Uptime
- White label
- Customizations
- SEO
- Forums
- Events
- Chats
- Search
- Memberships
- Reports
- Gamification
- Moderation
- Private Communities
Business – $999/month
- Everything in Starter +
- Up to 10,000 Monthly active users
- Email Support
- 10 Admins
- 2 hours Free expert consultation
- APIs
- SSO
- 3 Integrations
- Custom development
- Offers
- Knowledge base
- Blogs
Enterprise – By quote
- Everything in Business +
- Unlimited Monthly active users
- Customer Success Manager Support
- Unlimited Admins
- 2 hours /month Free expert consultation
- Unlimited Integrations
- Dedicated account manager
- Private hosting
Integrations
Glynk supports custom integration by request when you avail of either the Business or Enterprise plan. You can also readily integrate various apps like emails, CRMs, social networks, and helpdesk solutions via Zapier.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Angel Broking, Nestaway, Darwinbox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Glynk is a comprehensive community platform for creating and hosting active communities.
Company Email
contact@glynk.com
Company's Address
Glynk Inc.,
6192 Stockton Street, San Francisco, California 94108,
USA
Glynk Comparisons
Popular Glynk Alternatives
When you test various Customer Experience Management Software services you shouldn’t simply explore their list of features and available pricing plans. Pay attention to the fact that the solution must be matching your requirements and team so the more flexible their offer the better. Explore which systems are supported by Smaply and Glynk and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, because this could be a key element for many companies.
Page last modified