FeedbackFive
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Flexible and intuitive editor
- Opportunities, pain points, and solutions
- Portfolio graph
- Metrics and KPIs
- Granular user roles
- Comments on cards
- Journey map hierarchies
- ISO 27001:2022
- SOC2
- GDPR
- SSO
- Hosting on dedicated instance
- Coaching & training
- Real-time collaboration
- Export functionalities
- Journey Performance Indicator
Pricing Info
Pricing Info
Smaply offers various personal and enterprise pricing plans to cater to individual and business requirements.
Free – €0
- 1 personal workspace
- 0 shared workspaces
- 10 maps
- 10 personas
- 3 metrics
- Card types: stage, text, grid, icon, emotion, image
- Collaborate on a single journey map
- Export journey maps and personas as PDF
- Filter journey maps
- Smaply templates
- Self-service support on helpdesk
Repository – €390/editor/year
- Everything in Free +
- 1 personal workspace/user
- 3 shared workspaces
- Viewer seats: € 99 per viewer
- Unlimited maps
- Unlimited personas
- Unlimited metrics
- Card types: journey map link, opportunity, pain point
- User roles: admin, editor, viewer
- Journey editor features: comments, Journey Performance Indicator
- Portfolio management
- Custom templates
- Access to Trust Center, standard T&C, standard SLA
- Premium support via phone and email (24 hours response time)
Framework – €690/editor/year
- Everything in Repository +
- 5 shared workspaces
- Viewer seats: € 49 per viewer
- Card types: solutions
- Hierarchy template
- Journey editor features: saved views
- Max. 5 coaching hours for onboarding
- Personal key account manager (also available for support)
- 1 ticket to Marc Stickdorn’s Journey Management course (from 5 users on)
- Single-Sign On
- Full procurement service from 10 users, negotiable
Governance – €990/editor/year
- Everything in Framework +
- Unlimited shared workspaces
- Viewer seats: free
- Customizable taxonomy
- Direct integration: Aris
- Unlimited storage
- 10 coaching hours for onboarding (benefit from our 15 years in service design)
- 5 coaching hours (recurring yearly)
- 2 tickets to Marc Stickdorn’s Journey Management course
- Full procurement service (contracting, SLA, MSA, NDA, IT-security review, …)
- Optional hosting on dedicated instances (EU/US)
- Optional dedicated single-tenant hosting (costs depending on set-up)
Integrations
Integrations
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
Smaply Comparisons
Popular Smaply Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Realtime review tracking
- Track negative reviews
- Review management
- Product management
- Conversion optimization
Pricing Info
FeedbackFive offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your needs:
Free
- 50 emails / month
- 3 campaigns
- 2 ASINs to track
- 1 user
- 1 store
Basic – $9.99 / month
- 250 emails / month
- 3 campaigns
- 2 ASINs to track
- Unlimited Users
- 1 store
Pro – $29.99 / month
- 1500 emails / month
- 10 campaigns (per store)
- 5 ASINs to track
- Unlimited users
- 2 stores
- $10 / additional store
- $0.0075 per additional email
Enterprise – starts at $59.99 / month
- Up to 1,000,000 emails / month
- Unlimited campaigns
- 10 ASINs to track
- Unlimited users
- 5 stores
- $10 / additional store
- At most $0.0075 per additional email (could be less)
Integrations
There are no integrations indicated. However, you may get in touch with the vendor for information on integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tatkraft OU, Jackery, Inc., C7 Device Recycle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Lets you take control of your Amazon reviews and work on your store’s marketing.
Company Email
info@feedbackfive.com
Contact No.
Company's Address
FeedbackFive Offices
9702 Gayton Road, Suite 230
Richmond, VA 23238
USA
FeedbackFive Comparisons
Popular FeedbackFive Alternatives
It may not always be sufficient to simply compare Smaply and FeedbackFive with one another. Even though useful tools, pricing plans and user reviews are all important and should be considered when making a final choice, you should also pay attention to the recognition and awards claimed by each service. Very often a less known app may turn out to be a good choice that was a winner of many B2B awards such as our Great User Experience Award which shows that despite smaller market presence it’s a worthy rival to the services that rule the market.
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