Slack
NOAWARDS
YET
Pricing:
Starting from $19.50
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Conversation Analytics
- Keyword Spotting
- Marketing Call Tracking
- Geo Contact
- Call Management
- Smart Routing
- Call Center
- Call Security
Pricing Info
Pricing Info
CallTrackingMetrics Essentials Plan
- Basic Call Tracking For Businesses
- $19.50 Per Month – Monthly Subscription Fee
- $ 2.50 Per Month – Local Numbers
- $ 4.50 Per Month – Toll Free Numbers
- $ 0.045 Per Minute – Local Inbound
- $ 0.065 Per Minute – Toll Free Inbound
- $ 0.050 Per Minute – Outbound Calls
- $ 0.018 Per Text
- Unlimited Users
- Various User Access Levels
- API Access
- Local & Toll Free Tracking Numbers in 40 Countries
- Record Calls
- Port Numbers (USA/CA Only)
- Track Online Or Offline Advertising Channels
- Calls Matched to Website Visitor And Ad Click
- Call Whispers
- Forward Calls To Landline. Mobile, Or Softphone
- Route Calls By Schedule
- Route Calls By IVR
- Virtual Voicemail Boxes
- Conference Calls
- Score, Convert, and Tag Calls
- Call Scripts
- Softphone
- Call Tracking Reports By Advertisement Source
- Calls By Keyword, Ad Group, Or Campaign
- Call Center Reports
- ROI Reporting
- Call Notifications
- Google Analytics Integration
- Google AdWords Integration
- WordPress Integration
- Zapier Integration
- Kissmetrics Integration
- Live Listen – $ 0.01
- Call Insights Premium Caller ID – $ 0.20
- Spam Detective – $ 0.02
- Transcriptions With Keyword Spotting – $ 0.08
- Call Encryption – $ 0.01
- FormReactor Embeddable Forms
- Forms Trigger Phone Calls And Notifications
- Receive/Send Text Messages/Multimedia
- Text Notifications
CallTrackingMetrics Advanced Plan
- Call Center and Agency Features
- $ 99.00 Per Month – Monthly Subscription Fee
- $ 1.50 Per Month – Local Numbers
- $ 2.25 Per Month – Toll Free Numbers
- $ 0.035 Per Minute – Local Inbound
- $ 0.050 Per Minute – Toll Free Inbound
- $ 0.029 Per Minute – Outbound Calls
- $ 0.013 Per Text
- Unlimited Users
- Various User Access Levels
- API Access
- Agency Account Structures
- Local & Toll Free Tracking Numbers in 40 Countries
- Record Calls
- Port Numbers (USA/CA Only)
- Track Online Or Offline Advertising Channels
- Calls Matched to Website Visitor And Ad Click
- Call Whispers
- Geo Contact
- Forward Calls To Landline. Mobile, Or Softphone
- Route Calls By Schedule
- Route Calls By IVR
- Virtual Voicemail Boxes
- Conference Calls
- Score, Convert, and Tag Calls
- Call Scripts
- Softphone
- Smart Routing
- Geo Routing
- Call Queues
- Post Call Agent Survey
- Hold Patterns (Music,Voiceover, etc.)
- Auto Dialer
- Call Tracking Reports By Advertisement Source
- Calls By Keyword, Ad Group, Or Campaign
- Call Center Reports
- ROI Reporting
- Call Notifications
- Agency Reporting
- Real-time Agent Dashboard
- Custom Fields
- Google Analytics Integration
- Google AdWords Integration
- WordPress Integration
- Zapier Integration
- Kissmetrics Integration
- Optimizely Integration
- HubSpot Integration
- Salesforce Integration
- Stripe Integration
- CAKE Integration
- Marin Integration
- Marketo Integration
- Kenshoo Integration
- Unbounce Integration
- Bizible Integration
- Maxymiser Integration
- Aquisio Integration
- Live Listen – $ 0.00
- Call Insights Premium Caller ID – $ 0.12
- Spam Detective – $ 0.01
- Transcriptions With Keyword Spotting – $ 0.05
- Call Encryption – $ 0.005
- Agency White Labeling – $99 one time setup and $49 Per Month
- FormReactor Embeddable Forms
- Forms Trigger Phone Calls And Notifications
- Receive/Send Text Messages/Multimedia
- Text Notifications
- Schedule Bulk Text Messaging
CallTrackingMetrics Elite Plan
- Customized For High Volume Customers
- Contact CTM Sales For Pricing Details
- Unlimited Users
- Various User Access Levels
- API Access
- Agency Account Structures
- Local & Toll Free Tracking Numbers in 40 Countries
- Record Calls
- Port Numbers (USA/CA Only)
- Track Online Or Offline Advertising Channels
- Calls Matched to Website Visitor And Ad Click
- Call Whispers
- Geo Contact
- Forward Calls To Landline. Mobile, Or Softphone
- Route Calls By Schedule
- Route Calls By IVR
- Virtual Voicemail Boxes
- Conference Calls
- Score, Convert, and Tag Calls
- Call Scripts
- Softphone
- Smart Routing
- Geo Routing
- Call Queues
- Post Call Agent Survey
- Hold Patterns (Music,Voiceover, etc.)
- Auto Dialer
- Call Tracking Reports By Advertisement Source
- Calls By Keyword, Ad Group, Or Campaign
- Call Center Reports
- ROI Reporting
- Call Notifications
- Agency Reporting
- Real-time Agent Dashboard
- Custom Fields
- Google Analytics Integration
- Google AdWords Integration
- WordPress Integration
- Zapier Integration
- Kissmetrics Integration
- Optimizely Integration
- HubSpot Integration
- Salesforce Integration
- Stripe Integration
- CAKE Integration
- Marin Integration
- Marketo Integration
- Kenshoo Integration
- Unbounce Integration
- Bizible Integration
- Maxymiser Integration
- Aquisio Integration
- Live Listen – customized
- Call Insights Premium Caller ID – customized
- Spam Detective – customized
- Transcriptions With Keyword Spotting – customized
- Call Encryption – customized
- Agency White Labeling – customized
- FormReactor Embeddable Forms
- Forms Trigger Phone Calls And Notifications
- Receive/Send Text Messages/Multimedia
- Text Notifications
- Schedule Bulk Text Messaging
Integrations
Integrations
CallTrackingMetrics supports the following integrations:
- Google Analytics
- Google AdWords
- WordPress
- Zapier
- Kissmetrics
- Optimizely
- HubSpot
- Salesforce
- Stripe
- CAKE
- Marin
- Marketo
- Kenshoo
- Unbounce
- Bizible
- Maxymise
- Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
Company Email
info@calltrackingmetrics.com
Contact No.
Company's Address
877 Baltimore Annapolis Blvd.
Suite 207
Severna Park, MD 21146
CallTrackingMetrics Comparisons
Popular CallTrackingMetrics Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Conversation channels
- Private groups
- Messaging
- Message history
- Search
- Snippets
- Webhooks
- Collaboration
- File sharing
- File browsing
- Voice/video calls
- Feedback
- Progress archive
- Notifications
- Integrations
- Synchronization
- Open API
- iOS & Android apps
- Data security
- Data encryption
- Single Sign-On
- Two-factor authentication
Pricing Info
Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:
Free – No limits on time or users
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
- Two-person voice and video calls
- 5GB total file storage for the team
- Two-factor authentication
Standard – $6.67 per user/month billed annually ($8 billed monthly)
- All features from the Free plan
- Unlimited searchable message archives
- Unlimited apps and service integrations
- Custom retention policies for messages and files
- Guest access
- Priority support
- OAuth via Google
- Mandatory two-factor authentication
- Custom User Groups to reach a team or department
- Group voice and video calls
- 10GB file storage per team member
Plus – $12.50 per user/month billed annually ($15 billed monthly)
- All features from the Standard plan
- SAML-based single sign-on (SSO)
- Compliance Exports of all messages
- 99.99% Guaranteed Uptime SLA
- 24/7 Support with 4-hour response time
- User provisioning and deprovisioning
- Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
- 20GB file storage per team member
Enterprise – By quote
- Fully searchable archive with unlimited messages
- Unlimited external integrations
- Free native apps for iOS, Android & Mac Desktop
- Detailed usage statistics, reporting & analysis
- Custom message retention policies
- Guest access
- Priority support
Integrations
Over 1,500 apps integrate with Slack. The complete list can be found at the Slack App Directory.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dow Jones, eBay, NBCUniversal, The Wall Street Journal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A communication software that unifies all your channels in one searchable and easily accessible online location. Completely mobile-ready, it supports real-time messaging, voice, and video calling, and allows file sharing and archiving within the platform. It also integrates with over 1,500 external apps, making it highly flexible.
Company Email
pr@slack.com
Contact No.
Company's Address
680 Folsom St #145
San Francisco, CA 94107
USA
Slack Comparisons
Popular Slack Alternatives
You should keep in mind that even though both CallTrackingMetrics and Slack may offer a top quality set of features each solution could be created for a different company size. If you are studying different apps you may want to give some attention to a company size they are meant for. Specific functionalities may scale up with no problem for big enterprises but if you run a small or mid-sized company it’s usually more sensible to avoid paying for complex functionalities that you may never have a chance to use.
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