Compare Slack vs. HipChat

We are here to simplify the whole process of contrasting Collaboration Software products for you. In particular, on this page you can verify the overall performance of Slack (9.3) and compare it with the overall performance of HipChat (8.8). You can also match their overall user satisfaction rating: Slack (96%) vs. HipChat (90%). Furthermore, research their features thoroughly to determine which product can better tackle your company’s requirements. Generally, any business app must let you to comfortably see the big picture, all the while giving you quick access to the details. Currently, the leading products in our Collaboration Software category are: dapulse, Asana, Wrike.
Compare

Slack

VS

HipChat

VS

Slack screenshot HipChat screenshot
Pricing Page

Score

Our Score

9.3 ?

Our Score

8.8 ?

Client Experience

Client Experience

Client Experience

96% ?

Client Experience

90% ?

Price

Price

$6.67

$2

Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription Monthly payment
Detailed Review

Detailed Review

Overview

Overview

Slack is a messaging app that brings all your communication together in one place. It offers real-time messaging, archiving and search for modern teams.
HipChat is a communications platform designed specifically for business team chatting.
Useful Links
Pricing Page

Pricing Page

Learn more about Slack pricing Learn more about HipChat pricing
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Available Features

Available Features

Slack FEATURES

  • Built-in internal and external sharing option
  • Configurable notifications for desktop, mobile push and email
  • Create open channels
  • Desktop and mobile messaging, file sharing and notifications
  • Flexible file browsing
  • Flexible notifications
  • Integrates with dozens of services
  • Integrations with Google Docs and Dropbox
  • Mobile native
  • Native apps for iOS and Android
  • Powerful search and archiving
  • Read-state synchronization
  • Search conversations and individual messages
  • Search inside Word docs, Google Docs, Photoshop files, PDFs
  • Snippets: for capturing blocks of raw text, log files, code
  • Support for both Google and Apple emoji styles
  • Support for private groups and 1:1 direct messaging
  • Sync with desktop, iPhone/iPad or Android device
  • Two built-in native file types
  • Webhooks and an open API

HipChat FEATURES

  • Easy Screen Sharing
  • Secure Guest Access
  • 256-bit SSL encryption Security
  • Drag and Drop File Sharing
  • Unlimited Chatrooms
  • Full Customization
  • Fully Searchable
  • Synchronization Access Devices and App
  • Searchable History
Languages

Languages

USA, UK, Canada, International USA, UK, Canada, China, India
Vendor Email

Vendor Email

pr@slack.com sales@atlassian.com
Types of Support

Types of Support

Phone
Ticket
Phone
Ticket Training
Pricing Plans

Pricing Plans

Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Free – No limits on time or users

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
  • Two-factor authentication

Standard – $6.67 per user/month billed annually ($8 billed monthly)

  • All features from the Free plan
  • Unlimited searchable message archives
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group voice and video calls
  • 10GB file storage per team member

Plus – $12.50 per user/month billed annually ($15 billed monthly)

  • All features from the Standard plan
  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
  • 20GB file storage per team member

Enterprise – $49-99 per user/month billed annualy

  • Fully searchable archive with unlimited messages
  • Unlimited external integrations
  • Free native apps for iOS, Android & Mac Desktop
  • Detailed usage statistics, reporting & analysis
  • Custom message retention policies
  • Guest access
  • Priority support

HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.

HipChat Basic – Free

  • Mac, Windows, iOS, and Android
  • Group chat and IM
  • Guest access
  • Unlimited integrations
  • 5GB File Storage

HipChat Plus – $2/user/month

All HipChat Basic features plus:

  • 1-to-1 voice and video calling
  • 1-to-1 screen sharing
  • History retention controls
  • Unlimited File Storage
  • Unlimited Searchable Message History
Prominent Clients

Prominent Clients

Dow Jones, eBay, NBCUniversal, The Wall Street Journal Expedia, Netflix, Dropbox, Salesforce
Contact Address

Contact Address

680 Folsom St #145
San Francisco, CA 94107
USA
Level 6, 341 George St
Sydney, NSW, 2000, Australia
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business
Supported Integrations

Supported Integrations

Slack integrates messages from external systems used by teams (including services such as Twitter, Google Docs/Drive, Dropbox, Zendesk, GitHub, MailChimp and dozens more) to create one place where everything comes together with one search box across all these tools. A full list of integrations can be found on Slack’s website.

HipChat supports integrations with the following business systems and applications:

  • Aha!
  • Airbrake
  • Alias
  • AnsswerHub
  • Appear.in
  • Asana
  • Axosoft SocialConnect
  • Bamboo
  • Bitbucket
  • Biztera
  • Blossom
  • Bonusly
  • Boundary
  • Bugsnag
  • Capistrano
  • CircleCI
  • Close.io
  • Codeship
  • Confluence
  • Crashlytics
  • Datadog
  • Desk.com
  • DoneDone
  • Enchant
  • Envoy Visitor Registration
  • Exceptional
  • Fastlane
  • Freshdesk
  • Geek Advent
  • Github
  • GoToMeeting
  • Google Cloud Platform
  • Google Drive
  • Google Hangouts
  • Gyazo
  • Help Scout
  • Helpmonks
  • Heroku
  • HeyUpdate
  • HipGif
  • hpmob
  • Honeybadger
  • Instawell
  • Intercom
  • JIRA
  • Jenkins
  • Librato
  • Loggly
  • MailChimo
  • Munin
  • Netuitive
  • taskblitz
  • ZeroCater
  • ZenDesk
  • Zapier
  • Wunderlist
  • WorkingOn
  • WordPress
  • Woopra
  • VictorOps
  • UserVoice
  • Twitter
  • Trello
  • Travis CI
  • teamCity
  • Telzio
  • StatusPage.io
  • Status Hero
  • Screenhero Slash Command
  • Server Density
  • Runscope
  • Redmine
  • Reamaze
  • Raygun
  • Quote of The Day
  • Pivotal Tracker
  • Pingboard
  • Pingdom
  • PagerDuty
  • Panopta
  • Opsmatic
  • Opsview
Phone No.

Phone No.

+1-415-805-8989 +61 2 9262 1443
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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If you are still having doubts about which product will perform best for your company it may be a good idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular every software is and how big is its online presence. For instance Slack Twitter account has currently 97827 followers. At the same time HipChat Twitter is followed by 16398 users.