What is better simplyCT or Pluck? You have such a wide range of Customer Support Software choices in today’s market that choosing the right product is often overwhelming. On our comparison page, we let you compare the functions, terms and conditions, available plans, and more details of simplyCT and Pluck.
You can also evaluate their score (6.9 for simplyCT vs. 7.5 for Pluck) and user satisfaction level (100% for simplyCT vs. 93% for Pluck). The scores and ratings present you with an overall idea how both of these software products perform. In addition, make sure if the software can integrate with the company’s current business apps to ensure greater productivity.
We did our best to review all popular Customer Support Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Freshdesk Omni, Zendesk.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
Both simplyCT and Pluck were reviewed by a team of reliable B2B experts who conducted a thorough examination of all crucial aspects of each product. Their final rating was prepared with unique SmartScore algorithm that calculates an individual partial score to every element such as: main functionalities, customer support, mobile support, security, client satisfaction as well as market presence. Here at FinancesOnline we realize useful features are not the only aspect crucial to a company so we make sure we pay attention to all sides of a service prior to coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
