Goverlan Reach
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- ACD (Automatic Call Distribution) system
- ANI (Automatic Number Identification)
- Auto dialers (Predictive, Power, Preview, and Progressive Dialer)
- Business processes (queue) view and drill-in to performance
- Call list imports
- Call monitoring
- Call queue management
- Call recording
- Campaign management
- Chat support
- CTI (Computer Telephony Integration)
- Dynamic and customized rich IVR flow
- Email, fax, and social feeds support
- Live monitoring of agent status and interactions in progress
- Real-time reporting
- Salesforce integration
- Skill-based routing, Idle time routing
- Text-to-speech conversion
- Toll free number provisioning
- Web call back
Pricing Info
Pricing Info
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
Premium Plan Features
- ACD and IVR
- Auto dialer
- Call center reports
- Callback/Web callback
- Cloud APIS
- Configuration tool
- CRM pop-up
- Full call recording
- Multichannel – email, chat, and social feeds
- Predictive dialer
- Premium support
- QA call recording
- Real-time monitoring
- VoIP – built in Softphone
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Company Email
support@simplyct.com
Contact No.
Company's Address
simplyCT, 330 Madison Avenue, 6th floor, New York, NY 10017
simplyCT Comparisons
Popular simplyCT Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- End-Point Management
- Remote System Access
- On-Demand & Unattended Systems
- Audio & Text Chat
- Multiple Types Support Sessions
- Multiple Protocols for Multiple Platforms
- Activity & Machine Health Monitoring
- Video Capture
- PKI Support via SmartCard Redirection
- File Transfer & Management
- Task/Startup Program Management
- Power Management
- PowerShell Access
- System Hardware & Software Reporting
- Real-Time Information
- Software Deployment & Patching
- Network Share Management
- User & System Print Management
- User Drive Mapping Management
- Registry Management
- Script Execution
- Active Directory Access
- Account Management
- Password Management
- Group Memberships Reporting & Management
- Users & Machines Configuration reports
- Global Systems Management Tasks
- Global Active Directory Changes
- Non-Compliant Configuration/States Detection
- Real-Time Compliance Issues Resolution
Pricing Info
Goverlan Reach offers three SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your business:
Standard Edition – $15.00/operator/month or $300.00/operator/one-time payment
- Product Updates
- Technical Support
- Unlimited Internal End Points
- 10 External/On-Demand End Points
- Centralized Configuration & Auditing
- Advanced Remote Control
- Limited Behind the Scenes Management
- Active Directory Integration & Management
- Global Systems Management
- IT Compliance Assessment & Remediation
Professional Edition – $30.00/operator/month or $590.00/operator/one-time payment
- Product Updates
- Technical Support
- Unlimited Internal End Points
- 15 External/On-Demand End Points
- Centralized Configuration & Auditing
- Advanced Remote Control
- Behind the Scenes Management
- Active Directory Integration & Management
- Global Systems Management
- IT Compliance Assessment & Remediation
Enterprise Edition – $50.00/operator/month or $990.00/operator/one-time payment
- Product Updates
- Technical Support
- Unlimited Internal End Points
- 20 External/On-Demand End Points
- Centralized Configuration & Auditing
- Advanced Remote Control
- Behind the Scenes Management
- Active Directory Integration & Management
- Global Systems Management
- IT Compliance Assessment & Remediation
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pekin Hospital, Kingdon Capital, Asbury Automotive Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A remote desktop support system with IT task automation.
Company Email
sales@goverlan.com
Contact No.
Company's Address
2655 S Le Jeune Rd
Miami, FL 33134
USA
Goverlan Reach Comparisons
Popular Goverlan Reach Alternatives
You should keep in mind that even though both simplyCT and Goverlan Reach may have an excellent set of features each solution could be designed for a different business size. If you are comparing features you should give some attention to a business size they are aimed at. Some elements may scale up efficiently for huge enterprises but if you run a small or mid-sized company it’s often better to avoid paying for advanced functionalities that you may never have a chance to use.
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