Qualtrics CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Feedback Surveys
- Multi-Question Surveys
- Question Types
- Helpdesk, CRM, & Email Integration
- Autopilot Email Surveys
- CSAT Survey
- NPS Survey
- Email Notifications
- Slack & MS Teams
- Consolidated Customer Feedback
- Feedback Details
- Survey Insights
- Weekly Summary Reports
- Pivot Table Style Reports
- Filters
- Drilldown
- Testimonials
- CSAT Score
- Google/Facebook Reviews
Pricing Info
Pricing Info
Simplesat offers a single, all-inclusive plan. You can purchase the software at a cheaper price when you opt for its annual subscription.
Simplesat – $99/month or $79/month (billed annually)
- Unlimited feedback surveys
- Unlimited customer feedback
- Unlimited emails
- Unlimited users
- All features
Integrations
Integrations
Simplesat integrates with:
- Freshdesk
- Autotask
- ConnectWise
- Zendesk
- Slack
- Microsoft Teams
- Infusionsoft
- Intercom
- Gmail
- Outlook
- Power BI
- BrightGauge
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Braver Technology Solutions. Providence Consulting. Adore Me
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Simplesat is a feedback management tool that allows you to leverage customer sentiments to motivate support agents and optimize business performance.
Company Email
support@simplesat.io
Company's Address
Simplesat
Pronto Holdings Ltd., 3rd and 5th Floor, Heng Shan Centre, 145 Queen’s Road East, Wanchai
Hong Kong
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Feedback
- Customized Dashboard
- Role-Based Dashboard
- Closed-Loop Follow Up
- Surveys
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT)
- Customer Effort Score (CES)
- 100+ Question Types
- Open Text Response
- Open API
- Dashboard Hierarchy
- Ticketing
- Technology-Supported Workflows
- Automated Respondent Management
- Statistical Analysis
- Text Analysis
- Key Driver Analysis
- Predictive Analytics
- Machine Learning
Pricing Info
The pricing information of Qualtrics Customer Experience is only available on a quote request.
Integrations
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
- Salesforce
- Tableau
- Marketo
- Workday
- Slack
- Adobe Analytics
- Adobe Launch
- Freshdesk
- Zendesk
- Hubspot
- Zapier
- ServiceNow
- Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Company Email
support@qualtrics.com
Contact No.
Company's Address
2250 N. University Pkwy,
48-C, Provo, 84604
USA
Qualtrics CX Comparisons
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Please note that even though both Simplesat and Qualtrics CX may have an outstanding range of features every product could be created for a different business size. If you are comparing features you may want to give some attention to a company type they are catering to. Some functionalities could scale up with no problem for large enterprises but if you have a small or mid-sized business it’s usually better to avoid paying for complex features that you may never have a chance to use.
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