SimpleCRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Marketing Automation – Campaign – Email, Email Templates, SMS, Social Media, Drip Campaign, Marketing Analytics, and ROI
- Web-to-lead capture
- UTM code builder
- Multi-channel lead management
- Rule-based lead assignment and escalations
- Rule and AI-based lead and opportunity scoring
- Mobile App for Android and iPhone
- Social listening
- Customer and partner portals
- Advanced Customer-360 degree views
- Omnichannel ticket creation
- Rule-based ticket routing
- Escalation management
- Knowledgebase
- Automated feedback capture
- Automated alerts and notification
- Advanced BPM tool
- Business Intelligence
- Sales trends
- Dashboards
- Customer profiles
- Support center analytics
- Marketing analytics
- Deployment platform-agnostic
- Open architecture
- Deployment (SaaS/private cloud/on-premise)
- AI-based chatbot
- AI ML Plugins
- Sentiment Analysis
- Offers engine
- Next best action recommender
- Predictive ML models
- Digital Onboarding/eKYC
- AI-based digital account opening
- Facial recognition
- OCR capability
- Fake ID detection,
- Digital Signature
- AML
- CRIB
- Blacklist check
- File Sync and file sharingDuplicate blocking
- Heat map for region-wise sales
- Roles and permissions
- Order and quote management
- Inline editing
- Roles and permissions
- Duplicate blocking
- Multi-currency support
- Enterprise territory management
- Web service API
- Google Apps integration
- Export Records (PDF, .CSV or txt format)
- Builders and configurators
- Email and PDF builder
- Reports and workflow builder
- Developer studio configurator
- Chatbot intent builder
Pricing Info
Pricing Info
SimpleCRM’s price starts at $12/user/month. Separate bulk user pricing is given on a case by case basis. Contact the vendor for custom SMB and enterprise pricing.
Integrations
Integrations
SimpleCRM integrates with any third-party systems through web services and API. Here are some of SimpleCRM’s ready integrations.
- Finacle
- ebaotech
- SAP
- Paypal
- Oracle
- Life Asia/AS400
- Knowlarity
- Avaya
- Genesys
- Aspect
- Ozonetel
- Cisco
- Xorcom
- C- Zentrix
- eHorizon
- Ameyo
- Asterix
- AWS
- AZURE
- Google Analytics
- IBM Softlayer
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ST Electronics, Karnataka Bank, HSBC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SimpleCRM is a comprehensive CRM solution designed to automate sales, marketing, and customer service operations.
Company Email
sales@simplecrm.com
Contact No.
Company's Address
Simpleworks Business Solutions Pte Ltd
60 Robinson Rd,
#11-01 BEA Building,
Singapore 068892
SimpleCRM Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Onboarding
- Customer 360
- Playbooks
- Health Scores
- Automated Alerts
- Segments
- NPS Surveys
- Reporting & Analytics
Pricing Info
Reptrics offers three enterprise pricing solutions suited to different scales of customer success teams. You can contact the vendor for a live demo.
Standard – $499/month
- Up to 3 Team Members
- 100 Accounts to Manage
- 100 NPS/CSAT Surveys
- 2 Integrations
- Segments & Playbooks
- Health Scores
Professional – $999/month
- All the benefits of Standard +
- Up to 8 Team Members
- 500 Accounts to Manage
- 500 NPS/CSAT Surveys
- Unlimited Integrations
- Team Dashboards
- Managed Onboarding
Enterprise – By quote
- All the benefits of Professional +
- Unlimited Team Members
- Unlimited Accounts
- Unlimited Surveys
- Custom Metrics
- Enterprise Management
- Single Sign On
Integrations
Reptrics integrates with various popular apps such as:
- Gmail
- Zapier
- Slack
- Zendesk Support
- HubSpot
- Stripe
- Zoho CRM
- Salesforce
- Jira Service Management
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, NetApp, Varonis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Reptrics is a comprehensive customer success solution that helps B2B SaaS businesses boost customer retention and growth.
Company Email
Company's Address
Reptrics, Inc.,
500 E Kennedy Blvd, Tampa, Florida 33602,
USA
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Both SimpleCRM and Reptrics were reviewed by a panel of independent B2B experts who conducted a detailed study of all important aspects of every service. Their total rating was calculated using our unique SmartScore algorithm that calculates a separate partial score to every factor including: main functionalities, customer support, mobile device support, security, user satisfaction as well as market presence. We are aware that useful features are not the only factor crucial to a business so we make sure we pay attention to all aspects of a software before coming up with its final rating.
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