What is better Siebel CRM or Salesforce CRM? It’s easy to our scoring system to help you get a general idea which CRM Software product is will work better for your company. For overall product quality, Siebel CRM earned 8.8 points, while Salesforce CRM earned 9.7 points. At the same time, for user satisfaction, Siebel CRM scored 98%, while Salesforce CRM scored N/A%.
Information regarding their characteristics, tools, supported platforms, customer service, and more are given below to provide you with a more correct analysis. Don’t forget to get only the functions your company needs so you don’t waste resources for functions that are unnecessary.
Our experts made sure to prepare reviews of all popular CRM Software services that you can find out there, but among all the ones we reviewed these three deserved our special attention: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Oracle's Siebel Customer Relationship Management (CRM) is a complete CRM solution that helps organizations achieve maximum top- and bottom-line growth.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Almost as essential as functionalities and client support level are pricing packages provided by Siebel CRM and Salesforce CRM. While pricing should not be a deciding element it’s without a doubt a key thing to think about. You should expect a flexible pricing plan that can be matched with your company size and painlessly scaled up if your business develops. Make sure you don’t pick plans that include extra tools that you won’t use and always make an effort to get in touch with the vendor directly as big companies can usually count on more affordable prices. You should also give a chance to a free trial or demo of each software to spend at least some time working with it. It’s a valuable experience that doesn’t require you to pay any money and provides you with a reliable overview of what it feels like to work with Siebel CRM and Salesforce CRM.
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