What is better ShoreTel Sky or RingCentral? You can use our scoring system to give you a general idea which Communications Software product is will work better for your company. For overall product quality, ShoreTel Sky earned 8.8 points, while RingCentral received 9.7 points. Meanwhile, for user satisfaction, ShoreTel Sky scored 98%, while RingCentral scored 99%.
Details about their unique elements, tools, supported platforms, customer service, etc. are provided below to give you a more accurate review. Remember to choose only the functions that you need to avoid wasting cash for features that are unnecessary.
Currently, the most popular services in our category are: .
RingCentral MVP offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 14-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below.
Core – $20 per user per month (billed annually)
Unlimited domestic calling
SMS and MMS
IVR
Google, Microsoft apps, and access to APIs
Single sign-on
Analytics for IT administrators
HD video and audio conferencing
Advanced – $25 per user per month (billed annually)
Everything in Core+
Auto call recording
Advanced call monitoring and handling
Multi-site management
Access to Salesforce, Zendesk, and 300+ apps
Internet fax
Essential business analytics
Ultra – $35 per user per month (billed annually)
Everything in Advanced+
Unlimited video, whiteboards, messaging
Customizable business insights
Unlimited file-sharing
Unlimited storage for files and recordings
Enhanced business analytics suite with expanded storage
For businesses with more than 50 users, you may contact the vendor for a custom quote.
RingCentral MVP supports integrations with the following business systems and applications:
Salesforce
Chorus.ai
ThetaLake
Google
Office 365
Zendesk
Outlook
Skype for Business
Microsoft Dynamics
Zapier
Piesync
Oracle
HubSpot
Pipedrive
Insightly
Zoho CRM
Playvox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BMW, Deep South, Smart Warehousing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.
Almost as crucial as features and client support responsiveness are pricing plans made available by ShoreTel Sky and RingCentral. While pricing should not be the only element it’s surely a significant thing to think about. You should try to find a flexible pricing plan that can be adjusted to your team size and easily scaled up every time your company grows. Be sure that you don’t pick pricing plans that have advanced functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can often benefit from special pricing. You should also check out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to spend any money and provides you with a reliable overview of what it feels like to work with ShoreTel Sky and RingCentral.
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