HighFive
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Centralized Dashboard
- Team visibility
- Measurable
- Skill-based routing
- Automatic call distribution
- Auto-log activity
- Call recording
- Call monitoring
- No busy signal
- Voicemail to email
- Virtual fax
- Dynamic capacity
- Agent monitoring
- Connect softphone
- Call analytics
- HIPAA-compliant
Pricing Info
Pricing Info
Full contact center capabilities focused on improving agent and customer experiences – $119 per user/per month
- Multi-tenant microservices
- 14 global data regions in 40+ global data centers
- Active/active and real-time replication
- Continuous feature release with no downtime
- AES 256-bit encryption of data at rest and in transit
- Purpose-built by our internal development team
- 100% open REST API platform
- .CX — object-oriented programming language
- Automatic lowest latency routing
- IP phone supported
- Single sign-on (SSO) supported
- HIPPA Compliant & PCI DSS Compliant
- GDPR compliance
- USA federal, state, and local telemarketing regulations
- 100% web-based
- Advanced security and policy management
- Instant global phone number provisioning
- Latency monitoring tools
- Simple configuration of features
- Cloud-native IP PBX
- Web-based developer portal for API’s
- Advanced API log viewer
- Webhook log viewer
- Online documentation with code examples
- Embedded API console
- 24/7/365 US-based support
- Enterprise service level agreements
- Submit and manage cases online
- Detailed release and feature notes
- Subscribe to release alerts
- Knowledge base and online resource center training center
- System administrator and supervisor training
- Well-defined onboarding process
- Dedicated Customer Success Manager through the life of contract
- Integrations with Salesforce, Zendesk, ServiceNow, and more custom options
- Analytics & Insights
- Omnichannel Capabilities
- Whisper, Listen, Barge-In
- ACD
- Sharpen Logic (IVR/IVA)
- Sharpen University (WFO/QA)
- Post-interaction surveys
- Sharpen Tables: Custom Data Models
- Sharpen Actions (Automated Robotic Processes)
- Sharpen Cadence (Outbound Campaign Manager)
- Workforce management
- Domestic local minutes, inbound, and outbound
- Domestic long-distance minutes, inbound, and outbound
- Port or provision phone numbers
- Third-party integrations supported
- Inbound/Outbound calling
- Webphone supported
Unified communications app for everyone in the company – $25 per user/per month
- Multi-tenant microservices
- 14 global data regions in 40+ global data centers
- Active/active and real-time replication
- Continuous feature release with no downtime
- AES 256-bit encryption of data at rest and in transit
- 100% open REST API platform
- .CX — object-oriented programming language
- Automatic lowest latency routing
- IP phone supported
- Webphone supported
- Single sign-on (SSO) supported
- HIPAA compliant
- PCI DSS compliant tools
- GDPR compliance
- USA federal, state, and local telemarketing regulations
- TCPA & DNC Compliant
- 100% web-based
- Advanced security and policy management
- Instant global phone number provisioning
- Latency monitoring tools
- Simple configuration of features
- Cloud-native IP PBX
- Web-based developer portal for API’s
- Advanced API log viewer
- Webhook log viewer
- Online documentation with code examples
- Embedded API console
- 24/7/365 US-based support
- Enterprise service level agreements
- Submit and manage cases online
- Detailed release and feature notes
- Subscribe to release alerts
- Knowledge base and online resource center
- Dedicated Customer Success Manager through the life of contract
- System administrator and supervisor training
- Well-defined onboarding process
Integrations
Integrations
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
Company Email
sales@sharpencx.com
Contact No.
Company's Address
6311 E Westfield Blvd, Suite 200
Indianapolis, IN 46220
USA
Sharpen Comparisons
Popular Sharpen Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Screen sharing
- Background Noise cancelling
- Easy set up
- All in one hardware
- Unlimited meetings
- Wireless TV projection
- International Dial ins
- Active Directory
- 360 degree audio capture
- Custom Domain
- Network Optimization
- Network Evaluation
- Analytics
- Wireless Control via Apps
Pricing Info
HighFive offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Essential – $99 per month/room (paid annually)
- Video conferencing (Unlimited)
- Meetings and hosts (Unlimited)
- Wireless TV projection (Unlimited)
- Remote screen sharing (Unlimited)
- Access on secure Wi-Fi
- Wireless App control
- Simple meeting URLs
- Cross-platform: Windows, OS X, Android, iOS
- Up to 8 callers/meeting
- No meeting passwords or IDs
- Phone, email and chat support
- Slack. Outlook and Google Calendars integration
- 128-bit AES encrypted calls
Standard – $149 per month/room (paid annually)
- All essential plan features
- Unlimited phone dial-ins
- Up to 25 callers per meeting
- Single sign-on
- Active Directory
- Unlimited International dial-ins
- Custom branding on apps and TV
- Custom domain
- Usage analytics
- Mix with Professional bundle
- Advanced administration
Professional – $199 per month/room (paid annually)
- All standard plan features
- Premium audio, powered by Dolby Voice™
- Dolby Audio device
- Mix with Standard bundle
- Dedicated Success Manager
- Spatial, Stereo voice separation
- 360 degree audio capture
- Admin and employee on-boarding
- Network Optimization
- Network Evaluation
- On-site and virtual training
Integrations
HighFive integrates with the following business systems and applications:
- Google Calendar
- Slack
- Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Evernote, Shift, mimeo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
High Five is a video conferencing tool that offers versatile solutions for carrying out online meetings and conferences simpler and more enjoyable. It offers a combined hardware and software solution to deliver HD video and Dolby Voice® powered audio to deliver an exceptional “like you’re there” experience. Installation and setup only takes 15 minutes, and members can join simply by clicking the meeting link.
Company Email
sales@highfive.com
Contact No.
Company's Address
500 Arguello Street, Suite 200
Redwood City, CA, 94063
USA
HighFive Comparisons
Popular HighFive Alternatives
The software analyzed on this page are only a small part of our complete Communications Software category and you should remember that there could be better alternatives out there. If you would like to ensure you make the wisest choice for your company we strongly urge you to compare more apps first. It may also be a good idea to check out our top 10 Communications Software ranking to see which products are at the moment the highest-rated ones and leaders in the market.
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