What is better Sharpen or Gladly? Purchasing the proper Customer Support Software product is as easy as contrasting the good and weak features and terms offered by Sharpen and Gladly. Here you can also match their all round scores: 7.4 for Sharpen vs. 7.4 for Gladly. Or you can check their general user satisfaction rating, N/A% for Sharpen vs. N/A% for Gladly.
We suggest that you take some time to review their specific functions and determine which one is the better alternative for your organization. What’s more bear in mind to take into account your company’s or industry’s special circumstances, such as, a multilingual solution for a global company or a mobile version to help you work away from your office.
Those of you who want to save some time or could use a VoIP Software recommendation from our team might want to examine these top choices for this year: 8×8 VoIP Phone Service, RingCentral, Slack.
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
In case you continue having doubts about which service will be best for your company it may be a good idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular every solution is and how extensive is its online presence. For example Sharpen Twitter profile has currently 5821 followers. At the same time Gladly Twitter is followed by 436 people.
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