What is better Shakebug or Salesforce CRM? You can use our scoring system to provide you with a general idea which CRM Software product is better for your company. For overall product quality, Shakebug earned 8.0 points, while Salesforce CRM received 9.7 points. At the same time, for user satisfaction, Shakebug scored 96%, while Salesforce CRM scored N/A%.
Details about their functions, tools, supported platforms, customer service, plus more are given below to give you a more precise analysis. Don’t forget to get only the features your company needs so as not to waste money for tools that you won’t be using.
Our team put a lot of effort to prepare reviews of all popular Reviews Management Software services that you can find on the market, but among them these three deserved our special attention: Sogolytics, Alchemer, Yotpo.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
Please pay attention to the fact that while both Shakebug and Salesforce CRM may provide an outstanding array of features every service might be created for a different business size. If you are analyzing various solutions you should focus on a business size they are meant for. Certain functionalities might scale up well for large enterprises but if you own a small or medium business it’s frequently more sensible to refrain paying for complex features that you might never have a chance to use.
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