What is better ScribeOnline or xMatters? If you need a competent IT Management Software product for your company you should take time to compare several options. It doesn’t have to be tricky, and can be as easy as matching their functionalities in a table like the one below. You will also get a brief idea how each product performs. As an example, on this page you can see ScribeOnline’s overall score of 7.8 and compare it against xMatters’s score of 8.4; or ScribeOnline’s user satisfaction level at N/A% versus xMatters’s 100% satisfaction score.
The evaluation will help you find out the strengths and weaknesses of each application, and choose which matches your requirements better. Beyond the main features, the software which is simple and intuitive is always the better product.
Our experts made sure to review all popular IT Management Software solutions offered on the market, but among them these three deserved our special attention: monday.com, Norton Security, aqua cloud.
ScribeOnline integrates with the following business systems and applications:
Marketo
Microsoft Dynamics CRM
Netsuite
Salesforce
SugarCRM
Amazon Redshift
Amazon S3
CallidusCloud
Dynamics 365
e-conomic
Eloqua
Epicor 10
Epicor 9
etouches
Exact Globe Next
Exact Online
Exact Synergy
FileStream
FinancialForce
GoToWebinar
HubSpot
InsideView
Intacct
Invoca
JSON
Magento
and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Regent University, Rainforest Alliance, ByCloud
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Scribe Online is the cloud-based platform for IT pros, business analysts, systems integrators, and SaaS providers who need maximum speed and flexibility.
Xmatters offers three different enterprise pricing tiers for two of its products IT Management and Business Continuity Management. The pricing for the other two products can be sought from the customer representatives of the company.
The three different tiers are named Starter, Base, and Pro. Further details are given in below:
IT Management
Starter – $16/user/month
Unlimited Integrations
Mobile, SMS, email, voice, and pager communication
Up to 10 Roles
6 Events/Minute
Manual Alerts
Support
Data Sync
SLA
Messaging Packages
Base – $39/user/month
All features of Starter package
Unlimited Roles
15 Events/Minute
24/7 support
Multi-language support
Bigger messaging packages
Advanced – $59/user/month
All features of Base package
30 events/ minutes
dedicated support manager
Communication center
Biggest messaging
Business Continuity Management
Starter – $9/user/month
Unlimited users
Mobile, SMS, email, voice, and pager communication
xMatters integrates with the following business systems and applications:
Twitter
Zapier
Sumo Logic
Loggly
Zendesk,
Desk.com
Splunk Cloud
OneLogin
Salesforce Sales Cloud
ScienceLogic
AppDynamics
IBM SmartCloud Engage
JIRA Software
Okta Identity Management
HipChat
ManageEngine ServiceDesk Plus
HipChat
Slack
Salesforce Service Cloud
JIRA Service Desk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
US bank, FUJITSU, Manpower
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
xMatters is a cloud-based alerts and communication system that helps the companies of all sizes in getting timely alerts during incidents and inform the concerned personnel.
Both ScribeOnline and xMatters were evaluated by a panel of independent SaaS experts who prepared a full analysis of all important elements of every service. Their final rating was prepared using our unique SmartScore algorithm which calculates an individual partial score to each factor such as: main functionalities, customer support, mobile support, security, client satisfaction and market presence. Here at FinancesOnline we realize useful features are not the only factor important to a company so we make an effort to pay attention to all aspects of a solution prior to giving it a final rating.
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Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
