Alchemer
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Drive improvement
- Trend analysis
- Multi-channel collection
- Dashboard
- Action management
- Automatic survey creation
- Real-time survey evolution
- Survey length control
- Automatic feedback email
- Embedded surveys
- Embed survey to your website or page
- Net Promoter Score (NPS)
- NPS improvement analysis
- Average satisfaction score
- Feedback filter
- Maximum number of feedback
Pricing Info
Pricing Info
Satsum offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plans for your company:
SIMPLY FEEDBACK– $45/month per touch point
- Net Promoter Score
- Email feedback
- Web feedback
- Custom branding
ACTIONABLE FEEDBACK-$76/month per touch point
Everything in simply feedback, plus:
- Advanced data capture
- Key drivers analysis
- Integrations
IMPACT-$154/month per touch point
Everything in actionable feedback, plus:
- Real-time customer recovery
- Premium support
- Success program
ENTERPRISE – by quote
Contact Satsum.com in case you need to:
- Want to rack over 10000 responses
- Have specific customer requirements
- Need bespoke integrations
Integrations
Integrations
Satsum integrates with the following business systems and applications:
- MailChimp
- Zapier
- Magneto
- Shopify
- Zendesk
- Salesforce
- Desk
- Stripe
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nitro Digital, Intercontinetal Hotels Group, Sooqini
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Satsum is a Customer Experience Management software that is designed to help businesses to increase customer loyalty and referrals.
Company Email
info@satsum.com
Company's Address
Satsum Comparisons
Popular Satsum Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Advanced Survey Features
- Integrated Video Feedback Questions
- SMS Survey Distribution
- Survey Panels Services
- Data Analysis Tools
- Fully customizable reports
- Automatic Auto-response Email
- Alchemer University Digital Learning Platform
- Custom Survey URLs
- Email Distribution
- Mobile Survey
- Embeddable Survey
- Multiple Question Types
- Online Survey
- Offline Response Collection
- Social Media Integration
- Site Intercept Survey
- Question Branching
- Question Library
- Phone Survey
- Logic and Piping
- Templates
- Kiosk Survey
- Supports Audio/Images/Video
- Activated NPS Solution
- Risk Assessment Solution
- Employee Experience Solution
- Customer Experience for Sales
- Return-to-Work Solution
Pricing Info
- Unlimited surveys
- Unlimited questions
- Virtually unlimited responses (no extra charge!)
- 25 essential question types
- Data exports (CSV, PDF, PPT, XLS)
- Email support
- Everything in Collaborator, plus:
- Advanced question types
- Advanced reports (profile, longitudinal)
- Segment and filter reports
- Advanced logic and piping
- A/B split testing
- Email and phone support
- Disqualifications
- API access
- Everything in Professional, plus:
- Max diff
- Conjoint analysis
- Crosstab reports
- TURF reports
- Open-text analysis
- SPSS export
- R scripts
- Audio and video sentiment
- Image heatmap
- Data-cleaning tool
- Custom scripting
Integrations
Alchemer integrates with the following business systems and applications:
- Salesforce CRM software
- Slack
- Microsoft Dynamics CRM and ERP software
- Tableau Business Intelligence (BI) and reporting software
- Microsoft Power BI software
- HubSpot
- MailChimp
- LRS/LMS
- KnowledgeOwl
- ZenDesk
- SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Company Email
marketing@alchemer.com
Contact No.
Company's Address
Alchemer
168 Centennial Parkway Unit #250, Louisville, CO 80027
USA
Alchemer Comparisons
Popular Alchemer Alternatives
In the event you are still having second thoughts about which app will work best for your business it might be a sensible idea to examine each service’s social metrics. Such metrics are quite often a sign of how popular every product is and how extensive is its online presence. For example, in case of Facebook Satsum has 0 likes on their official profile while Alchemer profile is liked by 7436 people.
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