What is better SAP CRM or bpm'online CRM? If you need to have a convenient way to find out which CRM Software product is better, our proprietary method gives SAP CRM a score of 9.0 and bpm'online CRM a score of 9.3 for overall quality and performance. Moreover, SAP CRM is rated at 99%, while bpm'online CRM is rated 100% for their user satisfaction level.
You can also examine their product details, including features, tools, options, plans, costs, and others. See whether the solution can customize some of its processes to ensure the app matches your own business procedures.
In case you you would like to quickly decide on the more reliable CRM Software according to our review team we recommend you examine these products: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Contact SAP CRM for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.
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Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer relationship and engagement platform built to greatly enhance your engagement capabilities and enable you to provide personalized customer experience.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
The services compared on this page are merely a sliver of our full CRM Software category and you should remember that there could be better alternatives out there. If you would like to ensure you make the optimal decision for your team we definitely urge you to compare more products first. You may also want to study our top 10 CRM Software list to see which products are now the highest-rated ones and dominate the market.
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