Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Co-browsing
- Control Passing
- Instant Messaging
- File Uploading & Sharing
- HD Video Sharing
- HD Video Chat
- Conference Calls
- HD Webinar Chat
- Screen Sharing
- Sessions Recording
- Sessions Analytics
Pricing Info
Pricing Info
Samesurf offers three options for enterprise pricing that you can pay for on a monthly basis. The inclusions of these packages are outlined below to help you decide which one meets your needs best.
Free – $10/user/month
This plan is free for up to 7 days. Once the trial is over, pricing is at $10/user/month.
- Instant Messaging
- Samesurf Co-browsing
- HD Video Sharing
- Upload and Share
- Help Center Support
Premium – $20/user/month
- 1GB Cloud Storage
- Samesurf Co-browsing
- Instant Messaging
- Audio Conferences
- HD Video Sharing
- Session Scheduling
- Upload & Share
- Analytics
- Help Center Access
- Email Support
Pro – $30/user/month
- All Premium Features
- 10GB Cloud Storage
- Screen Sharing
- Video Chat
- Session Recording
- Priority Email Support
Enterprise – request pricing information
- All Pro Features
- One-to-many Video Chat
- Site & App Integrations
- Server-based Pricing
- White-labeled Interface
- Interface Localization
- Custom Field Blocking
- Dedicated Server
- Domain Whitelisting
- API Access
- Priority Phone Support
Integrations
Integrations
Samesurf can integrate with the following solutions and services:
- Salesforce
- Intercom
- Server Side REST API
- Mobile SDK
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PresenceLearning, Nextiva, AT&T
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive visual collaboration platform that works on any device and supports any kind of content.
Company Email
info@samesurf.com
Contact No.
Company's Address
Samesurf, Inc.
345 North Maple Drive
Suite 120
Beverly Hills, CA 90210
USA
Samesurf Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
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In the event you continue having second thoughts about which solution will perform best for your business it might be a good idea to check out each service’s social metrics. These metrics are usually a way to see how popular every product is and how wide is its online presence. For instance Samesurf Twitter profile has currently 4560 followers. At the same time Talkdesk Twitter is followed by 9655 users.
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