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Compare Salesmachine vs VOC Hub

What is better Salesmachine or VOC Hub? If you’re getting a difficult time deciding on the best Customer Experience Management Software product for your needs, we suggest that you do a comparison of the available software and determine which one offers more advantages. For instance, here you can compare Salesmachine (overall score: 7.5; user rating: 100%) vs.

VOC Hub (overall score: 7.8; user rating: 75%) for their overall performance. It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly increase the likelihood of obtaining the right product for your company. Take a closer look at other areas of the software like ease-of-use, flexibility, scalability, and pricing terms.

Our experts made sure to review all popular Customer Experience Management Software products offered on the market, but among all the ones we reviewed these three caught our special attention: Yotpo, Smartlook, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $60

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Health score
  • Portfolio management
  • Onboarding
  • Adoption
  • Retention
  • Upsell
  • Health alert
  • Business alert
  • Real-time data
  • Dynamic fields
  • Enrichment
  • Event tracking
  • Email & Layout Manager
  • Emails Activity
  • Auto-emails
  • Productivity
  • Analytics
  • Permissions
  • Custom Segments
  • Notifications
  • Daily Reports
  • To Do list
  • Slack Notifications
  • HTML / Text / Liquid

Pricing Info

Salesmachine’s enterprise pricing is available for startups, growing businesses and large enterprises. You can choose from two fixed subscription plans charged at per-seat, per-month basis or contact the vendor for customized enterprise package.

Starter – $60 per seat/month (paid annually)

  • Workflows
  • Unlimited contacts & accounts
  • Health scoring
  • Segments
  • Alerts
  • Slack notifications
  • Campaigns
  • Unlimited integrations
  • Standard traffic volume
  • Profile Analytics & Live view

Standard – $100 per seat/month (paid annually)

  • Starter inclusions
  • Team permissions
  • Reports (coming soon)
  • Salesforce integration

Enterprise – by quote

  • Standard inclusions
  • Push Health scores to Salesforce
  • High traffic volume
  • Dedicated CSM
  • High priority support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Appcues, Payfit, Mention, Exposify

Integrations

Salesmachine integrates with the following business systems and applications:

  • Wufoo
  • Segment
  • Mixpanel
  • Intercom
  • JS Library
  • Backend libraries
  • API
  • Zendesk
  • Olark
  • Satismeter NPS
  • Promoter.io
  • Stripe
  • Zapier
  • Delighted
  • Groove
  • Uservoice
  • Help Scout
  • Salesforce Desk
  • Slack

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A highly visual customer health scoring software that help you capture sales wins and mitigate loss.

Company Email

Contact No.

Company's Address

Boston, MA
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 75%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Superior Customer Intelligence
  • Enhance Customer Experience
  • Reduce Customer Churn
  • Customer Intelligence Analytics
  • Customer Intelligence Integrations
  • Measurement and Enhancement

Pricing Info

VOC Hub’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SandSIV VOC Hub (Voice Of The Customer) is a SaaS-based customer intelligence platform that leverages big data technologies to capture, analyze, and gauge customer feedback.

Company Email

info@sandsiv.com

Contact No.

Company's Address

Technoparkstrasse 1
8005 Zürich
Switzerland

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Almost as important as features and client support responsiveness are pricing plans given by Salesmachine and VOC Hub. Even though price should not be the sole element it’s without a doubt a significant thing to think about. You should try to find a flexible pricing package that can be adjusted to your company size and painlessly scaled up if your company grows. You should be certain you don’t pick pricing plans that have extra functionalities that you won’t find useful and always try to contact with the vendor directly because big companies can usually benefit from more affordable prices. You should also try out a free trial or demo of each app to spend at least some time working with it. It’s a valuable experience that doesn’t require you to invest any money and gives you a practical overview of what it feels like to work with Salesmachine and VOC Hub.

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