SalesforceIQ
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Appointment management
- Contact history
- Customer pipeline
- Lead management
- Prospecting tools
- Shared contacts
- Task management
Pricing Info
Pricing Info
Four packages are offered as well as a 30-day free trial.
Lightning Essentials – $25/user per month (billed annually)
- Up to 5 users
- Account and Contact Management
- Opportunity Management
- Customizable Sales Process
- Task Management, Activity Feed
- Einstein Activity Capture
- Lightning dialier (additional cost)
- Sell from anywhere on any device
- Includes some features to:
- Find and manage leads better
- Manage customers and sales details
- Get real time insights
- Collaborate across your company
- Cross-sell and upsell more easily
- Customize and automate processes
- Connect sales info to any app
- Get the most out of Salesforce
Lightning Professional – $75/user per month (billed annually)
- All Essentials features, plus:
- 1 sales console app
- Person accounts
- Configure, price, quote & bill
- Collaborate across your company
- Cross-sell and upsell more easily
- Connect sales info to any app
- Get the most out of Salesforce
Lightning Enterprise – $150/user per month (billed annually)
- All Professional features, plus:
- Find and manage leads better
- Manage customers and sales details
- Sales teams
- Calendar all
- Opportunity score
- Einstein automated contacts (additional cost)
Lightning Unlimited – $300/user per month (billed annually)
- All features
Integrations
Integrations
SalesforceIQ seamlessly integrates with Desk, Pardot, MailChimp, HubSpot and the other apps you use. You can use the integrations to save time, optimize efficiency, and supercharge productivity.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
New York Post, Box, Easy Taxi, RingDNA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SalesforceIQ (formerly called RelateIQ) is a robust CRM solution that enables companies to build stronger relationships.
Company Email
Company's Address
502 Emerson Street
Palo Alto, CA 94301
SalesforceIQ Comparisons
Popular SalesforceIQ Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
Both SalesforceIQ and Deskero were evaluated by a group of independent B2B experts who carried out a detailed examination of all core aspects of every software. Their ultimate rating was prepared by means of unique SmartScore model which gives an individual partial score to each component like: main functionalities, customer support, mobile support, security, user satisfaction and market presence. Here at FinancesOnline we know useful features are not the only factor essential to a business so we make an effort to pay attention to all aspects of a solution prior to giving it a final rating.
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