What is better Salesforce Snap-ins or Interactive Intelligence CaaS? You have such a wide range of Customer Support Software choices in today’s state of that industry that selecting the best product is often confusing. On our comparison page, you can easily review the tool, pricing terms, available plans, and more details of Salesforce Snap-ins and Interactive Intelligence CaaS.
You can compare their score (8.9 for Salesforce Snap-ins vs. 7.7 for Interactive Intelligence CaaS) and user satisfaction level (N/A% for Salesforce Snap-ins vs. 100% for Interactive Intelligence CaaS). The scores and ratings give you a general idea how both these software products perform. Additionally, find out if the application can integrate with existing business apps to guarantee greater productivity.
We are aware that not all businesses have the time to test a large number of various products, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Salesforce Snap-ins does not provide their pricing plans publicly. If you are interested in purchasing this application, feel free to contact the vendor to request a quote.
As part of the Salesforce Service Cloud, Salesforce Snap-ins may be used alongside third-party systems as well as other platforms in the Salesforce suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An industry-leading customer support tool that lets you effortlessly embed service features into your application or website.
Interactive Intelligence supports integrations with the following business systems and applications:
Amazon Web Services
Microsoft® Lync® Server
Microsoft Dynamics® CRM
Buzzient Enterprise™
Oracle Social Experience
Astute
Heat (FrontRange)
Onyx (Consona)
Remedy (BMC)
Oracle Service Cloud
SAP
Salesforce®
Siebel (Oracle)
NICE
Verint
Aspect
PureCloud
OrgSpan Select
OrgSpan Connect CIC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A secure, single-instance cloud contact center service is a solution of choice for mid-size to large, mission-critical contact centers and businesses operations.
It may not always be enough to simply compare Salesforce Snap-ins and Interactive Intelligence CaaS with each other. Although specific features, pricing plans and customer experience are all important and should be considered when making a final choice, you should also pay attention to the recognition and awards claimed by each software. In many cases a less known service may turn out to be an excellent choice that was distinguished with B2B awards such as our Supreme Software Award which proves that despite limited market popularity it’s a significant rival to the solutions that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
