What is better Salesforce Service Cloud or WhatUsersDo? If you need a reliable Customer Support Software product for your company you should invest time and compare different solutions. It doesn’t have to be complex, and can be as simple as matching their features in a table like the one below. You will also get a brief idea how each product performs. For instance, on this page you can find Salesforce Service Cloud’s overall score of 9.6 and compare it against WhatUsersDo’s score of 7.3; or Salesforce Service Cloud’s user satisfaction level at 97% versus WhatUsersDo’s 99% satisfaction score.
The contrast can help you spot the pros and cons of each program, and decide which one fits you requirements better. Beyond the main features, the application that is easy to understand and use is always the better option.
Those of you who don't have much time or would like to get a Customer Support Software advice from our team may want to try out these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
In the event you continue having second thoughts about which solution will work best for your company it might be a good idea to examine each service’s social metrics. These metrics are frequently a sign of how popular every service is and how big is its online presence.For instance, if you look at Salesforce Service Cloud LinkedIn account you’ll see that they are followed by 2120339 people. In case of WhatUsersDo the volume of followers on their LinkedIn page is 0.
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