Compare Salesforce Service Cloud vs. Oxygen Help DeskYou have so many Help Desk Software solutions in today’s market that choosing the right product can be overwhelming. On our comparison page, you can actually examine the features, stipulations, available plans, and more details of Salesforce Service Cloud and Oxygen Help Desk. It’s also possible to assess their score (9.3 for Salesforce Service Cloud vs. 6.8 for Oxygen Help Desk) and user satisfaction level (97% for Salesforce Service Cloud vs. 96% for Oxygen Help Desk). The scores and ratings give you an overall idea how both these software products perform. Additionally, find out if the solution can integrate with the company’s current business apps to ensure greater productivity. Our experts made sure to review all popular Customer Support Software services available on the market, but among them these three caught our special attention: Freshdesk, Samanage, Zendesk.
|Monthly payment||Monthly payment | One-time payment|
Service Cloud customer service software gives you faster, smarter customer support.
Oxygen Help Desk provides businesses with total visibility of the lifecycles of their support incidents.
|Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo||Leonard Cheshire, Virggin Holidays, Domino's Pizza, Rexam|
Lightning Essentials – $25/user per month (billed annually)
Lightning Professional – $75/user per month (billed annually)
Lightning Enterprise – $150/user per month (billed annually)
Lightning Unlimited – $300/user per month (billed annually)
Oxygen Help Desk can be acquired via standard perpetual licensing or as a SaaS via monthly subscription.
Standard Perpetual license – starts at £895
On-Demand Saas – start at £25 per operator per month
Salesforce Service Cloud supports integrations with the following business systems and applications:
No information available.
|+1-800-667-6389||+44 (0)845 634 5170|
| The Landmark at One Market, Suite 300|
San Francisco, CA 94105
| Kilnbrook House|
Rose Kiln Lane
|Learn more about Salesforce Service Cloud pricing||Learn more about Oxygen Help Desk pricing|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
Page last modified
Almost as essential as functionalities and client support responsiveness are pricing plans made available by Salesforce Service Cloud and Oxygen Help Desk. Even though pricing should not be a deciding factor it’s without a doubt a significant thing to consider. You should try to find a flexible pricing package that can be matched with your team size and effortlessly scaled up every time your business grows. Make sure you don’t opt for pricing plans that include advanced tools that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can frequently count on more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and offers a practical overview of what it feels like to work with Salesforce Service Cloud and Oxygen Help Desk.