What is better Salesforce Service Cloud or LANDESK Service Desk? Buying the ideal Help Desk Software product is all about comparing different solutions and identifying the top program for your specific needs. Our proprietary algorythm will give you a brief look at the general rating of Salesforce Service Cloud and LANDESK Service Desk. For overall quality and performance, Salesforce Service Cloud scored 9.6, while LANDESK Service Desk scored 8.0. On the other hand, for user satisfaction, Salesforce Service Cloud earned 97%, while LANDESK Service Desk earned 94%.
Below it's also possible to check their features, terms, plans, etc. to see which application will be more suitable for your needs. An important feature to assess is if the software allows you to enable and disable limitations on various types of users to protect any critical business data.
People who don't have much time or could use a Customer Support Software recommendation from our experts may want to take a look at these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
All the data, details and statistics that we provided in this comparison were gathered from official vendor pages, promotional materials available online, real-life experience from real users as well as our individual direct use of each software by a professional reviewer. We put a lot of effort to thoroughly analyze every solution, as a result we not only examine it internally, but we also correlate our findings with views of other people from the B2B community.
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