What is better Salesforce Service Cloud or EasyVista? Finding the best Help Desk Software product is all about assessing different solutions and determining the top application for your specific needs. Our exclusive system provides you with an instant look at the general rating of Salesforce Service Cloud and EasyVista. For all round quality and performance, Salesforce Service Cloud scored 9.6, while EasyVista scored 7.8. On the other hand, for user satisfaction, Salesforce Service Cloud earned 97%, while EasyVista earned 100%.
Below you can also look at their functionalities, terms, plans, etc. to see which software will be more suitable for your needs. One critical aspect to evaluate is if the application can enable/disable restrictions on different types of users to protect any critical company data.
Those of you who are pressed for time or would like to get a Customer Support Software suggestion from our team may want to investigate these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You should pay attention to the fact that even though both Salesforce Service Cloud and EasyVista may have an excellent set of features each software might be aimed at a different company size. If you are comparing features you may want to give some attention to a company type they are aimed at. Certain features could scale up effectively for large enterprises but if you own a small or mid-sized company it’s usually more sensible to refrain paying for customized features that you may never have a chance to use.
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