What is better Salesforce Service Cloud or EasyVista? If you want a reliable Help Desk Software product for your organization you must make time to evaluate various solutions. It doesn’t have to be complex, and can be as simple as matching their traits in a table like the one below. You will also get a brief idea how each product performs. As an example, on this page you can find Salesforce Service Cloud’s overall score of 9.6 and compare it against EasyVista’s score of 7.8; or Salesforce Service Cloud’s user satisfaction level at 97% versus EasyVista’s 100% satisfaction score.
The comparison can help you identify the pros and cons of each software, and make up your mind on which one suits you requirements better. Aside from the rich features, the solution that is easy to understand and use is always the better option.
Those of you who don't have much time or could use a Customer Support Software recommendation from our team may want to take a look at these top choices for the current year: Freshdesk Omni, Zendesk, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Please pay attention to the fact that even though both Salesforce Service Cloud and EasyVista may offer a reliable set of features every service may be designed for a different business size. If you are studying different apps you should focus on a company type they are meant for. Some elements could scale up efficiently for large enterprises but if you own a small or mid-sized business it’s frequently better to stay away from paying for customized features that you might never have a chance to use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
