What is better Salesforce Service Cloud or DASH App? When you need a competent Customer Support Software product for your enterprise you have to take time to assess a wide range of alternatives. It doesn’t have to be tricky, and can be as easy as matching their features in a table like the one below. You will also get a brief idea how each product works. For instance, on this page you can check Salesforce Service Cloud’s overall score of 9.6 and compare it against DASH App’s score of 8.0; or Salesforce Service Cloud’s user satisfaction level at 97% versus DASH App’s 91% satisfaction score.
The contrast will allow you to spot the strengths and weaknesses of each service, and choose which suits you requirements better. On top of the rich features, the software that’s simple to grasp and use is always the better option.
As of now, the most significant solutions in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Contact Twistellar for information on DASH App basic and enterprise pricing options. You can also sign up fr a free trial to see if the software is a perfect fit for your business.
DASH App is natively built on Salesforce – it doesn’t depend on any external tools.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Data visualization software that transforms data from custom and standard objects into an interactive system of clickable charts that show real-time information.
You should pay attention to the fact that even though both Salesforce Service Cloud and DASH App may provide a top quality range of features each solution may be aimed at a different business size. If you are studying different apps you should give some attention to a company size they are catering to. Certain elements could scale up efficiently for large enterprises but if you run a small or mid-sized business it’s usually more sensible to stay away from paying for advanced functionalities that you may never have a chance to use.
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