What is better Salesforce Service Cloud or BOSSDesk? To ensure that you get the most helpful and productive IT Asset Management Software for your enterprise, you have to compare products available on the market. For instance, here you can match Salesforce Service Cloud’s overall score of 9.6 against BOSSDesk’s score of 7.3. You can even compare their general user satisfaction: Salesforce Service Cloud (97%) vs. BOSSDesk (N/A%).
Furthermore, you can review their good and bad points feature by feature, including their offered terms and pricing. By comparing products you are improving your chances to choose the best software for your budget. It’s clear you have to know your particular requirements to realize which software addresses those needs.
We know that not all businesses have enough time to try out a wide range of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
BOSSDesk offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
No IT Asset Management Software will be perfect enough to cover all the needs of a company. Though main functionalities of Salesforce Service Cloud and BOSSDesk should matter you should also thoroughly explore the integrations provided by every app. Quote frequently your team will already be making use of some other SaaS software in your company and it’s much wiser to choose products that integrate well with one another. That way you will be able to guarantee an effortless transfer of information between your teams and software used, which can significantly reduce time wasted on migrating between one service and the other.
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