What is better Salesforce Service Cloud or 3Clogic? There are lots of Customer Support Software products in the market today. The simplest way to find out which product fits your needs best is to compare them side by side. As an example, here you can review Salesforce Service Cloud and 3Clogic for their overall score (9.6 vs. 7.2, respectively) or their user satisfaction rating (97% vs. 80%, respectively).
Additionally, you can check their features and pricing conditions and other helpful data below. When matching products make sure you check their similar functions and mark their differences to have a clearer picture of both deals. What is more keep in mind to assess other features like security, backup, ease-of-use, and helpdesk support.
We know that not all businesses have enough time to try out dozens of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Every time you choose a app that you think will be an actual asset for your team you shouldn’t simply limit yourself to what reviewers have to say about it. Quite frequently individual experience with the solution may be different, depending on your own goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for every software to give you a quick impression of how actual users of Salesforce Service Cloud and 3Clogic estimate their experience with the product. Our algorithm is built around complex analysis of product mentions on other sites, social networks and blogs, so you will get a comprehensive and reliable overview of what other customers think about each app. In this example Salesforce Service Cloud got a total satisfaction rating at 97% while for 3Clogic 80% of people express they had a positive experience with it.
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