What is better Salesforce LiveMessage or Gladly? With various functions, pricing, conditions, and more to evaluate, finding the right Customer Support Software for your firm is tough. However making use of our system, it's easy to match the functions of Salesforce LiveMessage and Gladly including their general rating, respectively as: 8.9 and 7.4 for overall score and 100% and N/A% for user satisfaction.
You can also evaluate them feature by feature check out which program is a more effective fit for your business. Don’t forget to ask for a demo first before subscribing to experience how the software works in real scenarios.
Users who don't have much time or want a Customer Support Software suggestion from our team may want to examine these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
In the event you are still having doubts about which solution will perform best for your business it may be a good idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular every service is and how extensive is its online presence. For example, in case of Facebook Salesforce LiveMessage has 702846 likes on their official profile while Gladly profile is liked by 81 people.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
