Salesforce LiveMessage

NOAWARDS
YET
Pricing:
Starting from $75
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Landline Texting to Existing Office, 800 Numbers for the US, New Numbers for Non-US Locations
- Facebook Messenger Integration
- SMS Texting
- Custom Workflows
- Two-Way Text Messaging Channel
- Standard SMS Text Messages
- Sync and Log Text Chat with Leads, Person Accounts, Contacts
- Bulk SMS Text Messaging Campaigns
- Lead Nurturing
- Outbound Text Messages
- Appointment Reminders
- Notifications
- Interactive Message Response (IMR)
- Text-to-Case
- Omnichannel Integration
- Smart Routing
- Customer Feedback and Analytics
- Multiple, Simultaneous Chat Sessions
- Picture Messaging/MMS
- Conversation History
- Complete SMS Text Solution
- Business-Class Text Platform
- Click-to-Text Feature on Website
Pricing Info
Pricing Info
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
Integrations
Integrations
Salesforce LiveMessage integrates with the following:
- SMS texting (custom workflow via Lightning Process Builder)
- Facebook Messenger
- Salesforce Service Cloud (Console required)
- Salesforce Sales Cloud (Console required)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PGE, Ultra Music Festival, NCR Silver
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A mobile messaging platform through SMS and Facebook for delivering personalized customer support.
Company Email
Contact No.
Company's Address
Salesforce
The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States
Salesforce LiveMessage Comparisons
Popular Salesforce LiveMessage Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Remote support of Mac users
- Works through firewalls, proxies, NAT
- Fast peer-to-peer connections
- Session pause
- Automatic app updates
- Unlimited computers/contacts per account
- Unlimited concurrent sessions per account
- Easy contacts/computers management
- Contacts/computers grouping
- Quick contact/computer info
- Session statistics tracking
- Mobile device gestures support
- IM chat
- Key combinations support
- Clipboard sync
- File transfer in both directions
Pricing Info
The price is $29.95 for 1 Monthly license and $299.5 for 1 Annual license. Unlimited computers and customer can be serviced all from one account. One account supports unlimited parallel connections to remote host – you just switch between browser tabs. You can pause and resume sessions.
Business owners can opt to try the free trial version to test DeskRoll before making a significant investment on the software.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A remote desktop app that offers simplicity and flexibility. It provides users with complete access and control of computers regardless of location.
Company Email
info@deskroll.com
Contact No.
Company's Address
1362 S Stelling Rd,
Cupertino, CA 95014,
United States
DeskRoll Comparisons
Popular DeskRoll Alternatives
The solutions analyzed on this page are only a small sample of our full Customer Support Software category and you should keep in mind that there might be more reliable options available. If you want to make sure you make the wisest choice for your business we definitely urge you to try out more apps first. You can also consider to consult our top 10 Customer Support Software list to learn which solutions are in the current year the best ones and dominate the market.
Page last modified