Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Platform
- Workflow Automation
- Web Site Integration
- Document Management
- Profile Based Security
- Microsoft Mail Merge
- Marketing Automation
- Sales Force Automation
- Customer Service and Support
- Email Integration
- Social CRM
- Business Intelligence and Analytics
- Custom CRM Workflow Engine
- Collaboration Tools
Pricing Info
Pricing Info
Salesboom CRM has three CRM pricing plans designed to give every business and organization a powerful CRM platform that suits their needs and budget. Each plan comes with a free trial period.
Team Plan – $14/user/month
- Minimum of 5 users
- Leads, accounts & contacts
- Task, event & document management
- Email integration with Outlook & Gmail
- Mobile access
- Mass email
- 5 GB data storage
- Custom fields, views & reports
- Opportunity & pipeline management
- Web-capture leads, contacts & accounts
- Lead routing & assignment
- Email templates & tracking
- Employee collaboration
- Integration with Google Maps, Skype, Twitter & Facebook
- Zip code proximity search
Professional Plan – $45/user/month
- All Team features
- Campaign management
- Drip marketing
- Quotes management
- Mobile Marketing Automation
- Product repository and catalogs
- Contract management
- Customizable role & profile security
- 10 GB data storage
- Customizable forecasts
- Customizable workflow engine
- Project management and time sheets
- Case management
- Case auto assignment & escalation
- Knowledge base
Enterprise Plan – $95/user/month
- All Professional features
- Territory management
- Unlimited data storage
- Inventory management
- Workflow & approval management
- Offline access
- Enterprise analytics
- Unlimited customizations
- Web services API availability
- 24×7 toll-free support
- Multiple sessions per user
- Advanced Workflow engine
- Commissions management
- Billing and invoicing
- Employees management
- HR policy tracking
- Self-Service portal
- Quickbooks CRM integration
Integrations
Integrations
Salesboom CRM offers integration with the following business systems and applications:
- Microsoft Outlook
- QuickBooks CRM
- Google Maps
- Google Apps
- Skype
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
APMEX, Gannett, Alliant, Home Trust, nuTravel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Salesboom.com is a popular online CRM software company that offers user-friendly, web-based CRM software apps.
Company Email
support@salesboom.com
Contact No.
Company's Address
1668 Barrington St,
Halifax, NS B3J 2A2,
Canada
Salesboom CRM Comparisons
Popular Salesboom CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Almost as important as features and user support quality are pricing packages offered by Salesboom CRM and Freshservice. While cost should not be a deciding element it’s definitely a significant thing to consider. You should expect a flexible pricing package that can be matched with your team size and easily scaled up if your team expands. Be sure that you don’t opt for pricing plans that include advanced tools that you won’t find useful and always try to get in touch with the vendor directly because enterprises can frequently benefit from special pricing. You should also give a chance to a free trial or demo of each service to spend at least some time working with it. It’s a valuable experience that doesn’t require you to pay any money and gives you a practical overview of what it feels like to work with Salesboom CRM and Freshservice.
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