Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- All-in-One Messenger
- Smart Replies
- CRM for Instant Messaging
- Human + AI Hybrid Support
- Real-Time Data
- Broadcast and Surveys
- Facebook Scanner Code Generation
- File Storage and Delivery
- Integrations
Pricing Info
Pricing Info
Rocketbots offers the following basic and enterprise pricing packages:
Pro – $19/month ($0.002 per additional message)
- Unlimited Human Agents
- Unlimited Contacts
- All Channels
- 10,000 Messages per month
Business – $99/month ($0.001 per additional message)
- Unlimited Human Agents
- Unlimited Contacts
- All Channels
- 100,000 Messages per month
Integrations
Integrations
Rocketbots integrates with the following business systems and applications:
- Facebook Messenger
- Line
- Viber
- Telegram
- Kik
- Twilio
- Web Chat
- Facebook Workplace
- Slack
- WeChat Work
- Chatbase
- DialogFlow
- Wit.ai
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Hong Kong Jockey Club, LVMH Fashion Group, Greenpeace
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Powerful conversation management solution that unifies and automates all conversations, broadcasts, surveys, and other interactions with customers in all channels and platforms.
Company Email
info@rocketbots.io
Company's Address
Rocketbots Ltd.
27/F, 35 Hung To Road
Kwun Tong, Kowloon
Hong Kong
Rocketbots Comparisons
Popular Rocketbots Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Both Rocketbots and Talkdesk were evaluated by a team of independent B2B experts who carried out a detailed analysis of all crucial aspects of every product. Their final rating was calculated by means of unique SmartScore model that provides a separate partial score to each component like: main features, client support, mobile support, security, client satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only aspect important to a company so we do our best to pay attention to all facets of a product prior to coming up with its final score.
Page last modified