RingCentral Engage Digital
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omni-Digital Platform
- Open API
- Digital Identification Module
- ICE (RingCentral Engage’s Proprietary Machine Learning Engine)
- Filter Messages
- Route Messages to Qualified Agents
- Automated Qualification of Messages
- Anti-Spam Filter
- Define Rules and Criteria
- Dedicated Agent Workspace
- Queue Management
- SLA (Service Level Agreement)
- Response Time Indication
- Automated Message Forwarding
- Escalation Rules
- Desktop Notifications
- Customer Digital Profile
- Conversation History
- One-Click Customer Record Access
- Automatic Responses
- Reply Assistant
- Knowledge Base
- Spell Checker
- Validation Response Rules
- Real-Time Agent Activity Tracking
- Live Conversations
- KPIs (Key Performance Indicators)
- Automated Questionnaires
Pricing Info
Pricing Info
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
Integrations
Integrations
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
- Facebook Messenger
- Youtube
- Google+
- RingCentral Engage Chat
- RingCentral Engage Mobile
- Viber
- SMS
- RingCentral Engage Communities
- Lithium
- RightNow Community
- Tapatalk
- Bazaarvoice
- InSided
- WordPress
- RingCentral Engage Mail
Chatbots
- Recast AI
- IBM Watson
- BotFuel
- BotMind
- Inbenta
- Arabot
CRM
- SalesForce
- Microsoft Dynamics
- SAP
- Oracle
BI
- Synthesio
- Viavoo
- TalkWalker
Call Solutions
- Genesys
- Avaya
- CISCO
Helpdesk
- Service Now
- Freshservice
- Jira Service Desk
BPM
- Kissflow
- Pega
- Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
Company Email
Contact No.
Company's Address
RingCentral
20 Davis Dr
Belmont, CA
United States
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Sales pipeline
- Activity monitoring
- Goal tracking
- Built-in tracking
- Product management
- Deal management
- Sales workflow automation
- Data entry automation
- Contact management
- Team inbox
- Sales reports
- Sales forecasting
- Google CRM
- Integrations
Pricing Info
Salesmate has two affordable options for enterprise pricing that you can pay month-to-month or once a year. The details of these plans are as follows.
Starter – $15/month or $12/month/annual billing
- Contact management
- Company management
- Deal management
- Multiple pipeline handling
- Activity management
- Notes & follow-ups
- Calendar synchronization
- Customizations
- Email automation
- Voice & text communications
- Workflow management
- 10 workflows
- 250 emails per user per workday
- Standard reports & dashboard
- Multiple report types
- Insights
- Sales pipeline & funnel
- Call logs
- Chrome extension & mobile apps
- Add-ons & integrations
- Unlimited records
- 2 GB per user storage
- Security features
- 24/5 support
Growth – $30/month or $24/month/annual billing
- All Starter features
- Recurring activities
- Products & services management
- Goal management
- Email scheduling
- Email reminders
- Email metrics
- 3 team inboxes
- 25 workflows
- 500 emails per user per workday
- Custom reports & dashboard
- Email analytics
- Email template usage analytics
- 5 GB per user storage
- Custom security roles
Boost – $50/month or $40/month/annual billing
- All Growth features
- Teams
- 5 team inbox
- 10/user sequences
- 1000/user/day sequence emails
- Power Dialer (smart queue)
- Voicemail drop
- 50 workflows
- 1000/user/day emails
- Google Data Studio
- 10GB/user file storage
- IP restriction
Integrations
Salesmate makes your digital ecosystem more connected and streamlined with the following integrations:
- Google Apps
- Cognito Forms
- Shopify
- ActiveCampaign
- Squarespace
- WebMerge
- RingCentral
- Slack
- Gravity Form
- MailChimp
- Wufoo
- Clearbit
- Zapier
- WordPress
- Microsoft Calendar
- AWeber
- Mad Mimi
- Sendlane
- SendinBlue
- Formstack
- Harvest
- Woodpecker
- Invoice Ninja
- Livestorm
- PieSync
Salesmate also offers API access and is working towards integrating with Google Data Studio.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
RKA Ventures, LLC, HoldMyTicket, Airshark
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive solution that lets sales teams engage communication tools with only a few clicks. These include in-app calling and texting tools, allowing agents to reach out to leads and customers instantly.
Company Email
Company's Address
Salesmate
RapidOps, Inc.
525 North Tryon Street, Suite 1600
Charlotte, NC 28202
USA
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All the data, facts and opinions that we shared in this comparison were gathered from official vendor sites, marketing content available online, actual experience from real customers as well as our personal direct use of every app by a professional reviewer. We pay a lot of attention to thoroughly analyze each app, therefore we not only test it on our own, but we also correlate our observations with opinions of other members from the SaaS community.
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